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Top up fee

Cdbailey
Great Neighbour / Super Voisin

Why was I charged

4 REPLIES 4

BKNS27
Mayor / Maire

@Cdbailey 

Top-up in your account happens on the day or the day of your renewal date. It will come out of your registered CC or debit card.

hairbag1
Mayor / Maire

@Cdbailey 

when you activated your new PM acct, you provided a valid debit/credit card number and it was automatically set to Subscribed (which really means Autopay). If you wish, you can disable it but you'll need to use vouchers or manually pay with cc for regular plan renewals or buying add-ons.

NDesai
Oracle
Oracle

@Cdbailey How much were you charged? What plan are you on? When is your renewal date?

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EB0
Deputy Mayor / Adjoint au Maire

@Cdbailey 

Automatic Top-up is a transaction  for your subscription payment which gets deducted from your credit card.

Could you give more details?

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