08-16-2024 02:39 PM
Aug16 is my payment due date, if I have available fund$25, my monthly payment is $13, the payment should pay by automatically or I should do myself?since the old rewards change to new rewards make payment different before!thanks
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08-16-2024 03:10 PM
@Shirly19 wrote:my account shows this message ? Should I wait tomorrow my account will automatically renew?
If your service still works, ignore the error message.
08-16-2024 03:09 PM
Is your service working right now? If not working right now, then I would press of Pay new and resume service tab. Your plan likely had something go wrong with renewal if you have no service. The service should have renewed overnight.
08-16-2024 03:00 PM
my account shows this message ? Should I wait tomorrow my account will automatically renew? Thanks
08-16-2024 02:45 PM
@Shirly19 wrote:Aug16 is my payment due date, if I have available fund$25, my monthly payment is $13, the payment should pay by automatically or I should do myself?since the old rewards change to new rewards make payment different before!thanks
The available funds will be used to pay for and renew your plan. This will be done automatically.
08-16-2024 02:44 PM
If you have enough available funds (ie. $25) to cover your plan costs ($13), you will not need to worry. PM will automatically withdraw the funds and renew your plan.
With the removed of legacy rewards though, you will be paying more each month since no monthly discounts (ie. $2 autopay, up to $5 loyalty).