Porting my number from Public Mobile

[HNR2]

Hi,

I'm porting one of my Public Mobile numbers to Freedom. The sent the request yet I didn't receive anything from Public yet after 2 requests. The receive an error. Any Solutions?

[HNR2]

Thanks. I submitted a ticket.

[softech]

@HNR2 

your PM account still active??

since you tried twice already, please open ticket with PM support using this direct link:  https://urlshortner.tiia.ai/Lc9xk8

Make sure that you respond to this text within 90 minutes. If you do not receive this SMS or you do not respond within the 90 minute window, make up to 4 additional attempts to send it. If you are still experiencing any difficulties, reach out to a Customer Support Agent

(Ref: https://www.publicmobile.ca/en/on/get-help/articles/porting-out  )