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being overcharged

Jennifer331
Great Neighbour / Super Voisin

so I noticed this month my monthly payment has went out 3 times this month. Ive tried to reach out and talk to anyone but it keeps sending me errors does anyone know how to get this resolved. if it keeps happening I might need to delete my plan. 

4 REPLIES 4

@TheSterlinger 

you provided a link to the PM Chatbot. It's been problematic for several weeks now. For the time being, use the link I provided to message a CSA rather than use the chatbot. Don't know how long it'll take to fix chatbot.

Jennifer331
Great Neighbour / Super Voisin

I have it keeps sending me errors so  I can't go any further 

hairbag1
Mayor / Maire

TheSterlinger
Deputy Mayor / Adjoint au Maire

Not sure about that, try talking to a CS agent.

https://urlshortner.tiia.ai/xYpc_I

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