my account

[TSF]

Anyone else getting "not authorized login" when trying to login to MY ACCOUNT?

[TSF]

thx!

[TSF]

thx, I'll try that

[TSF]

thx, I'll give it a shot

[LitlLdy]

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@TSF wrote:

Anyone else getting "not authorized login" when trying to login to MY ACCOUNT?

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@TSF , I looked just now & the Public Mobile apps loads my account for me (slow loading as usual). Then I signed into My Account using Safari in private/incognito mode & it loads fine! A lot faster/better than it has been the last couple days! I may have just jinxed myself though! 😆 

[Handy1]

@TSF  Try again incognito private mode or from another device or try the app instead . If still no luck get support to help you gain access 

send a  private message   To CS_Agents click          

VVVVV      Link below    VVVVV

                          https://productioncommunity.publicmobile.ca/t5/notes/composepage/note-to-user-id/22437
   

[Teo0321]

Hey @TSF, I don't have any issues but try changing your browser, clearing your cookies or using Incognito. That should help. Best of luck! 🙂

[TheSterlinger]

No… But the website/app tends to be buggy/glitchy if you try again and get the same message then clear cache wait a bit then try again.