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Forum Posts

Resolved! Concentrix

Does anyone know if Public Mobile is a partner with Concentrix? And if there is any employee incentive or rewards? Thanks!

shawn908 by Good Citizen / Bon Citoyen
  • 186 Views
  • 6 replies
  • 0 Bravos

Resolved! Bahamas

Just wondering if Public Mobile is working on adding roaming to the Bahamas??

Rosguru by Great Citizen / Super Citoyen
  • 295 Views
  • 8 replies
  • 0 Bravos

Resolved! Constantly logging out automatically

I am trying to change my base plan, but it keeps saying something went wrong and forcing me back to the homepage, is anyone else facing this issue.

Resolved! Lockout of account

Tried to log into my account using saved password on my phone and then was locked out. This was over 12 hours ago, tried again still locked out !!!help I need to top up my account I am at 95%

clee72 by Great Neighbour / Super Voisin
  • 271 Views
  • 6 replies
  • 0 Bravos

Resolved! Canceling account

I'm trying to cancel my deceased wife's account. She opened her account when she was in Hospital & she died in hospital, Unfortunetly her account, credit card info is all missing all I have is her ph #

Homer2 by Great Neighbour / Super Voisin
  • 426 Views
  • 9 replies
  • 0 Bravos

Out of country

I’m trying to top up with a couture and it’s not being accepted online I’m out of country so *611 isn’t working

Zsomuah by Great Neighbour / Super Voisin
  • 184 Views
  • 8 replies
  • 0 Bravos

Resolved! locked account

lock out of my account! Do not remember password or security question. Only have my email address. What can I do?

Gian by Great Neighbour / Super Voisin
  • 124 Views
  • 2 replies
  • 0 Bravos

Community rewards

What do you all have to complete in the community in order to receive community rewards?

Lcucumber by Great Neighbour / Super Voisin
  • 152 Views
  • 4 replies
  • 0 Bravos

Resolved! Upgrading plans

If I upgrade to a more expensive plan will I loose my rewards? 

Lcucumber by Great Neighbour / Super Voisin
  • 148 Views
  • 3 replies
  • 1 Bravos

Resolved! getting in

This is very annoying. I need to speak with someone because it sends me into a circle.I enter my phone number. It says I have already registered but when I try to recover password it will not recognize my email address.

toddmatheson by Good Citizen / Bon Citoyen
  • 147 Views
  • 4 replies
  • 0 Bravos

Resolved! I paid to renew my plan

I’m trying to get my money back because i paid to renew my plan and it took 50 off my card

Oliviah1 by Great Neighbour / Super Voisin
  • 120 Views
  • 3 replies
  • 0 Bravos

Resolved! Wrong add on

Please help my data got mixed up with Phillipines minutes how can I change it

Blizzy21 by Great Neighbour / Super Voisin
  • 110 Views
  • 2 replies
  • 0 Bravos

Resolved! Wrong addon

I mistakenly added a US data add on how can I redeem my money?

Resolved! Forgot login

Can't login to update payment info....firgot email and or password used

Maggyann by Great Neighbour / Super Voisin
  • 170 Views
  • 4 replies
  • 0 Bravos

Resolved! Do add-ons expire?

New here I purchased a 1GB Data add on as I blew through the allocated data on my monthly plan - i won't use it all before the new month starts - my question is will the 1GB (or whatever is left of it) roll into the next month or does it expire?

suezq72 by Great Neighbour / Super Voisin
  • 194 Views
  • 3 replies
  • 1 Bravos

Resolved! Compatability

I need a new phone. I was looking at the Samsung a22, all I can find is the international model. Will that work on public mobile? Thanks for the help!

lbeancustoms by Great Neighbour / Super Voisin
  • 156 Views
  • 4 replies
  • 0 Bravos

Resolved! Mistake

I was going to add 1 GB data on my addictiional but by mistake I added 100 min of Philippines which is no use for me how I can redeem back $15 dollar and add data

gurdeep0458 by Great Neighbour / Super Voisin
  • 97 Views
  • 2 replies
  • 0 Bravos

Line connection

When I call my cell phone from a land line it goes through. Another cell phone to my cell phone is getting the message 'currently not available? Why

wendygraham by Great Neighbour / Super Voisin
  • 153 Views
  • 6 replies
  • 0 Bravos

No Data

I have a Samsung A72 and not getting data tried resetting my APN still not working.Rebooted my phone still no data

Jaxhuego by Great Neighbour / Super Voisin
  • 73 Views
  • 2 replies
  • 0 Bravos

Wrong MEID number

I recently switched from Chatr to Public, and when activating I entered the wrong MEID number. My number won’t transfer until that number is corrected. How do correct this?

Karlslj94 by Great Neighbour / Super Voisin
  • 126 Views
  • 3 replies
  • 0 Bravos

Resolved! Changing Plans mid way?

My plan has a next renewal date of July 24th, but I kind of want to upgrade from the $15 plan to the $35 plan sooner than that day. Does changing onto the $35 plan now wasting the money spent for the $15 plan? (is it even possible to change onto the ...