70% increase in my monthly payment with no notice or explanation

[Tuna1223]

I have been a customer for years. My monthly payment without any kind of notification just took a huge jump to $16.95 just as I had seen happened to another customer. It was debited from my credit card already. What is going on please? 

[hairbag1]

@Tuna1223 

until lately we all got Rewards applied against regular plan renewals. Now that Rewards have stopped, all plan renewals have gone up to regular plan costs. Now we get stupid points instead of Rewards.

added info from Help Files..

https://www.publicmobile.ca/en/bc/get-help/articles/move-to-public-points

https://www.publicmobile.ca/en/bc/get-help/articles/public-points

[Yummy]

No more $$$ rewards. Now you pay full price and collect points.

[Yummy]

No more monetary rewards!

No more loyalty nor autopay monetary credit every 30 days. Now you get 5% off your bill back in points, 10 points at anniversary and 1 point for every referral. If you participate in Community few more points could be awarded.

When you collect 15+ points you have to manually convert them to $15, it will not be automatic applied toward your bill.