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Tpsh · 05-27-2024

Hi!I have a Public Mobile account and I want to keep my account with a new phone number and I want to transfer my current phone number to another carrier. Is it possible?The transfer could be initiated by another carrier, in this case my current Publ...

Tpsh · 09-05-2023

Hi!Last week I received an SMS with an offer to change plan, to which I replied YES, on Friday. I received instantly a SMS reply saying my plan would change by the next renewal.When I logon to self-service, I still see my old plan, under Subscription...

Tpsh · 09-10-2023

This is exactly what ended up happening, on September 8th after the end of the offer the new plan showed up in My Account under Payments for my next renewal cycle (October). Thanks!

Tpsh · 09-06-2023

Thanks everyone!Today my credit card was charged for the amount of my previous plan.So I logged in and it is indeed my previous plan that was renewed, now the next renewal date shows up as October 6th and there is no mention at all of a pending plan ...

Tpsh · 09-02-2023

December 2018, since my SIM card activation.I also have lots of unexpired data and international voice bonus add-ons.And recently (this summer) I bought a 500 minutes Canada voice add-on because I didn't know if the international voice bonus add-ons ...

Tpsh · 08-31-2023

Quebec

Tpsh · 08-31-2023

I got the same offer, in Quebec too. I asked @CS_Agent and they confirmed it is a subscription plan, not a data add-on. So I replied YES, to which I received this message "Thank you for your response. Your plan will be updated by your next renewal da...

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Transfer phone number to another carrier and keep Public Mobile account/plan/addon with new number

SMS offer accepted, account update?

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Re: Question about offer from text message