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statusquo · 05-01-2023

Hello Community, does anyone know if the deactivation date on a suspended account shown is the one mentioned or is it the day before? For example, if the account says deactivation date is May 5th, is the last day payment can be made May 5th or is it...

statusquo · 01-23-2023

I'm trying to get a full understanding of the rules about redeeming points for public mobile's contests and winning eligibility because of the following condition because the way I'm understanding this is that holiday pausing my plan for more than 30...

statusquo · 01-14-2023

I wasn't sure where to post this so thought this area of the forum must be for asking questions not related to public's service problems and hope it might be the right place to post my first question regarding badges. I keep getting these notices po...

statusquo · 05-03-2023

Do you use data limit setting on your phone? I know sometimes I forget that I've have one set and then I'm unable to use the internet if not on wifi.

statusquo · 05-02-2023

No mostly it's customers on the community site but you can ask Public service reps to give you payment record by sending a ticket through the chatbot. Here's a link to the chatbot.https://www.publicmobile.ca/en/on/get-help

statusquo · 05-02-2023

Could there be an outage where you are right now if it's happening to all the lines?

statusquo · 05-02-2023

I don't see how porting your number to another provider would help either and it might be impossible to even port your number while you are having this problem. I have no experience with this sort of problem so could be mistaken as well.

statusquo · 05-02-2023

That is very frustrating and worrying situation to suddenly have problems with a long term number. I don't think testing erases passwords but resetting the network does erase passwords for internet wifi is how I understand it.

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Deactivation Date

Jackpot conditions and holiday pause

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Re: no data

Re: Please send me my 2022 payment record

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Re: Port number?