Payment problem

[SandraH]

I added a payment voucher and it said it was successful but it didn't work so I tried again and it said my payment voucher has been used. I think I deserve credit already I have had problems for the last 4 months and have wasted lots of money too.

[Chalupa_Batman]

Hello @SandraH 

Try rebooting your phone. If that doesn't work, create a ticket.

To Submit a ticket, please click the following link to access the Public Mobile Chatbot:  https://widget.telus.tiia.ai/publicmobile/publicmobile.html  Type: Customer Service Agent

IMPORTANT INFORMATION: I am not a Public Mobile employee. I am a customer just like you. Please do not send me a private message with your personal information.