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Forum Posts

Data not working for google

Hello! I am currently on the $15 minute/month plan with 250 MB bonus data (with autopsy). I have had this plan for over a year. My phone is an OPPOA7X The problem is: my data has never worked for Google chrome or Google maps or even Gmail. The data o...

Rewards at renewal

Hello Community,I had my account suspended through lost-stolen for a couple of months. I noticed my rewards were not applied. Is this normal? Thanks in advance!

jivetalker by Great Citizen / Super Citoyen
  • 354 Views
  • 16 replies
  • 3 Bravos

Renewal failure

Well if stranger things don't happen.....I had this happen once before on the day pm launched the first more the merrier campaign. Funny as I was testing theory on missing referral rewards that worked in my favour. I was going to show @barndoor some ...

Resolved! sim swap

i have new sim so i want to transfer account and old number..any help on how it should be done?

bobby1970 by Great Neighbour / Super Voisin
  • 468 Views
  • 4 replies
  • 0 Bravos

Resolved! Number change

My phone service stopped working after I did a number change. 

Malarky by Good Citizen / Bon Citoyen
  • 448 Views
  • 15 replies
  • 0 Bravos

Resolved! No service

Anyone aware of any issues in Kawartha Lakes area of Ontario?

happysgurl by Great Citizen / Super Citoyen
  • 529 Views
  • 6 replies
  • 0 Bravos

Resolved! 'In-between' plans?

My brother has referred me but he happens to be on a 2GB plan for $30/mo that is no longer available. Is there any chance of still getting on that if he is referring me? 1GB is too little for me and I 'd rather not bump up to $35 if I can help it. An...

lizxyz by Good Citizen / Bon Citoyen
  • 616 Views
  • 14 replies
  • 0 Bravos

Resolved! Porting New Number in and Old Number Out

Hi All, I'm looking to 1) Switch my phone number to a new one2) Transfer my current phone number to a family member What's the best way to do this so that I can retain my current plan and rewards?

sm2016 by Model Citizen / Citoyen Modèle
  • 255 Views
  • 2 replies
  • 0 Bravos

Resolved! Number not recognized by many services

Both my partner and I got PM sims same time with similar number (672). It's been a year since we got the sims and still many services (Eg: Uber, Banks) doesn't accept both our phone numbers as valid number when entered in their web/app form. May be o...

bkvan20 by Great Neighbour / Super Voisin
  • 595 Views
  • 6 replies
  • 0 Bravos

Resolved! Porting to Telus while Suspended?

I know when you are under the Suspended 90 Day Period your Public Mobile Prepaid number won't port over to an Provider. Now I heard from a Public Mobile Moderate that your number can indeed port over under the 90 Day Period if it's going to Telus Mob...

chukdefatey by Deputy Mayor / Adjoint au Maire
  • 690 Views
  • 6 replies
  • 0 Bravos

Resolved! Wife's Phone stopped working

Both wife and I have PM phones. Her's today won't dial out. It suddenly says it needs payment. I was on auto pay for both phones. I tried to log into her account but it asks what her favorite activity was in high school... that was 60 years ago! We h...

gailwalsh by Great Neighbour / Super Voisin
  • 440 Views
  • 11 replies
  • 0 Bravos

Resolved! Data usage

I'm new to PM and still trying to figure out everything. Since my data is limited, I have it turned off while at home and use only wifi. However, my account shows a minimal amount of Web usage every day. Does anyone know why that would happen?

Sbm by Good Citizen / Bon Citoyen
  • 553 Views
  • 9 replies
  • 0 Bravos

Resolved! data not working

my data stopped working yesterday. Yes, I have lots of data left in account so that is not the problem. I have not made any changes to my cellphone settings

Mar60 by Great Neighbour / Super Voisin
  • 613 Views
  • 10 replies
  • 0 Bravos

Here we go again.

Hello. Has public mobile done anything with the USA roaming add on yet. I needed to purchase roaming data on the 25 of May while in the USA and used very little of it. I’m returning to the USA on the 2nd of June my plan renews on the 1st. When this h...

mellondon by Great Citizen / Super Citoyen
  • 503 Views
  • 25 replies
  • 0 Bravos

Voucher payment + service reactivation

i sent a payment of $43 this morning it shows i have a balance of $83 but my voucher was not accepted so it seems and my service was not reactivated on the phone it says i only have a balance of $19 i want my service restored if not i will go elsewhe...

Re: I cannot make calls

I have unlimited Canada calls and $25 plan. after couple phone calls today I can't make it any calls even local. What's goin on?

ryrzy2007 by Great Neighbour / Super Voisin
  • 404 Views
  • 5 replies
  • 0 Bravos