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Resolved! email to sms - images not allowed i guess?

With Telus my surveillance cameras could send a snapshot to mynumber@msg.telus.com.Seems with public mobile images are not allowed....Correct? 

Resolved! My phone isn't receiving phones or textes intermittently

I have had my customers tell me they called and sent text messages 2 separate customers one called twice and one sent a txt. The phone calls didn't go to voicemail the customer was told "Caller could not be reached call back late" or something simila...

Resolved! Reward

Hi everyone, i am using public mobile for 2 years but have not got any specials in those two years except loyalty and auto pay reward. I got sometime message that we are giving 1 gb free data but that never happened as well. So either planning to swi...

Resolved! Re: LG K31 compatibility

That is the phone I bought but I put a screen lock the pattern lock on it and now I cannot remember it because I suffered a stroke last week and now I cannot open my phone

Resolved! Lost password

Hello everyone I have a problem. I have been a customer for a year and my old note 8 crashed on me so I have a s9+ now. My problem is my plan never auto renewed because I was short the funds in my bank account. And I have no clue what the password fo...

Resolved! How do I change the email associated with account?

Resolved! Iphone 12 Compatibility

Hello! I've come across a few threads about iPhone 12 stating that folks have successfully switched to an iPhone 12 on PM. However it's not listed as a compatible device. Does anyone know why?

Resolved! Regarding 5GB and 2nd Month Free

hi ThereI am sure i activated my new connection using an email which i used for registering the offer of 5 GB data and 2nd month free. I do have the confirmation received on my email.but i have not received 5 GB data even after 30 days now, and worse...

Resolved! New SIM not working (new number - no service)

I just got a phone and SIM from Public and activated the SIM online, selected a new number, set up self-serve account, charged the phone and when inserting the SIM it doesn't have any service, I don't get any network connection in any phones (tried i...

Resolved! Payment on Apps

Lately I am unable to pay for goods using my apps...i.e. MacDonald's, Superstore. Used to work a few months ago. Is anyone else having that problem? MacDonald's said the problem was with my phone???? 

Resolved! Calling while in the USA

I have a friend  who wants to join public mobile but they live in Canada  and the usa throughout  the year. The $50 plan only covers  calls while in canada right ?,i was reading posts from 2019 talking about a $60 plan that allows calls abf texts whi...

Resolved! International call blocked

I have the free international calls add on promotion but when I try and call the UK it says the number is blocked. I have turned my phone off and on again but still no different.

Resolved! New account

Hi. I just activated my new account. Should I have access right away or will it take a while to get set up? 

Resolved! What's the phone number I need to call to port in my number?

Hi there, I think there's a phone number I can contact to port in my number but I forgot it now. Can someone please tell me what it is? Thanks.

Resolved! Cannot Call One Local Phone Number

I have the $25 per 30 days plan that includes: - 500MB + 500MB at 3G Speed- Unlimited Canada-wide Talk- Unlimited International TextEverything is fine except when I try and call my veterinarian which is a local number. I've double checked, and I've g...