Community

Resolved! is the Samsung Galaxy A10e compatible?

Hi!I bought a second hand phone - a second hand Samsung Galaxy A10e and I am looking to switch to public but I only see the Galaxy A10 on the list. Thanks!

Resolved! Canada Long Distance Calling

Hi guys, I am on a $25 plan that states it has unlimited Canada wide calling. Doesn't it mean that I can call any number in Canada for free? Asking because when I call to another province I get a message saying that long distance charges may apply. W...

Resolved! home phone service

When and will PM offer home phone service, be it VOIP or cell, in the near future?so far I am pretty satisfied with the cell service as it other  beats all the Canadian carrier on price and service.

Resolved! https://activate.publicmobile.ca/ isn't loading?

I'm trying to activate my sim on https://activate.publicmobile.ca/The website won't load. It's a blank page. I've tried Firefox, Chrome, Safari, Internet Explorer, and Edge, both in normal browsing mode and regular. I've even tried using a VPN. It's ...

Resolved! How to renew credit card when you have no account information

My mom has been using Public Mobile for years and when she signed up, her friend helped signing up. Now, her credit card has expired and I, as her son, would like to update the credit card information. However, she has no information about her Public...

Resolved! Phone review : Motorola E5 play

I would like to first explain my criteria for deciding as to whether a phone is worth the money I spent.  I understand that this phone when it first came out was close to $150-175. And yet even then it was well worth the money. So when I saw that a T...

Resolved! I Did not get my reward 1 for referring a friend

i have referred my friend and i did not get the 1 $ friend reward

Resolved! Loyalty Reward

Is there somewhere that I can find when I signed with public mobile? I know my anniversary is coming up, I just don't know when! 

Resolved! One Free Month & 5GB Offer

Is the 5GB permanent for as long as we stay with Public Mobile, or is it for one month?

Resolved! Locked out of accounts

HI, I am locked out of one of my accounts.  I need to change the payment details. 

Resolved! Plan Renewal Day... no data

Today (January 23) is my plan renewal day. I am (and always have been) set up for auto pay so this usually happens without a hitch. However today, I noticed I have no data. I also see they did not take the payment out of my account. And when I look a...

Resolved! Sim card no show

My sim card did not arrive. I ordered it in December.  I want a refund.  This forum is so frustrating   ....please somebody help me!  Lol 

Resolved! lost stolen phone

What are the steps to do when you lose your phone? I would like to try to keep the same phone number

Resolved! Unknown calls to 778-581-4001

I just happened to be looking at my usage history when I noticed that since Jan 18 there is an outgoing call once a day to 778-581-4001.  The calls happen between about 3am and noon, and last 12-14 seconds.  I believe that this is the voicemail numbe...

Resolved! Just found "no service" on my phone.

Hi, I haven't been using Public mobile service since I didn't make phone calls and always use WIFI in home for these days. I just found that my phone is "no service" now. I don't know when did this happen but I put the SIM to another phone and still ...

Resolved! I ordered a sim card on Jan 12th and I have not yet received it my Order # is 237380

Resolved! Plan not accepted..

I am supposed to be on a $28 dollar plan, and have never had an issue. Even though it said I'm on $30 for 30 said it has always reverted to my$28 dollar plan and left whatever money in my account for next to up.I have exactly the right amount in my a...