Get invoice statement with address mentioned

[ravikt1705]

Dear Public mobile,

I need an invoice statement for last 2 months reflecting my address in the invoice document. Please advice if the invoice of the last 2 bills can be sent along with my address mentioned over the sane ?

Thanks & Regards,

[BKNS27]

@ravikt1705 

You can get a receipt for the last 60 days by contact the CS_Agent.

[computergeek541]

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@ravikt1705 wrote:

I need an invoice statement for last 2 months reflecting my address in the invoice document. Please advice if the invoice of the last 2 bills can be sent along with my address mentioned over the sane ?

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While Public Mobile can provide you a receipt, this wouldn't be considered proof of address.  The address that you provide was never verified.

[softech · Accepted solution]

@ravikt1705  

To get an invoice from PM , you need to open a ticket with PM Agent and have them to prepare one for you.  This could take couple weeks.  Best to to wait to ask for a batch of invoice every 3 months or 6 months.

This is the experience from another user when he requested the invoice

https://productioncommunity.publicmobile.ca/t5/Get-Support/Request-a-Receipt-for-your-Account-Charge...

To open ticket :

1. For faster response (2-48 hours), Click on the bubble in the lower right to request CS Agent assistance, or use this direct link: https://publicmobile.ca/chatbot.

Start with typing "Submit a ticket", click "Contact Us", click "Other" from the choices, click "Click here to submit a ticket". Then follow to complete the ticket submission.

2. Or you can Send a private message to the CS Agent here: https://productioncommunity.publicmobile.ca/t5/notes/composepage/note-to-user-id/22437

**Monitor your Community inbox, envelope on the top right, after ticket is opened.  CS Agent will reply and work with you  via messaging there