Hello Community, We want to update you regarding the recent service disruptions impacting some of our subscribers in Ontario, Quebec, and the Maritimes. Early this morning, our team successfully implemented a fix that resolved the network congestion ...
Hi Community, We're happy to share some news that aims to make your eSIM installation process smoother and easier. As of June 15, we've started including an eSIM QR code in our activation summary emails. Why does this matter? If you encounter any dif...
Hey Community, We are working very hard to resolve errors some of you are facing when logging in or creating a new ID. For Eversafe ID specific issues, our agents are currently unable to support a fix. Please hang tight until we provide an update. I...
Can a mod get back to me on this. Stil can't believe I have to use a public forum for assistance with private matters.
Can someone please throw some light on buying extra data which does not expire until used up ?
Just purchased a new, unlocked, Maxwest Gravity 55 Go, off of Amazon. Same with the PM SIM card. Put in the SIM Card and activated the account with PM. Phone indicates 'No SIM Card - Emergency Calls Only'. The phone does receive incoming phone ca...
How do I know what I am using my data for ? All I see is "web 2.4 MB, 7.25 MB, etc." when, sometimes, I haven't even used my phone !!!
I am behind the times and I have a ZTE Z222 flip phone. I am going to the states and was going to purchase a roaming add on. Is there anything I have to set or will my phone automatically go to roaming?? I looked all through the manual and can't f...
Hi there! My account has been lasted for over 2 years but I still get $1 royalty rewards in the recent payment, which was supposed to be $2, I believe. I tried to submit a ticket thru the robot but was unable to. It says 404 or asks me to login first...
Hi, I recently switched from iPhone 7plus to OnePlus 7 pro. My mobile data is not working since then. Can someone tell me what could be an issue?
i CANNOT CHANGE OR ADD A NEW CREDIT CARD NUMBER TO ENROLL AGAIN IN AUTO- PAY . PLEASE CAN SOMEONE CHECK THE WEB PAGE OR PROGRAM AND FIX THE PROBLE.THANK YOU
My cell number was use to make three calls to a number in Nova Scotia!I don't know anyone in Halifax.
I ordered a SIM card on December 27th, and I got an email that day saying "We’ve accepted your order, and we’re getting it ready. Come back to this page for updates on your shipment status."Since then I've gone back to that page multiple times and ha...
Hey, so yesterday I updated my Huawei P30 to the new version of EMUI (based on Android 10). Since then, I can't send SMS texts but I can receive SMS, Calling and Data also works. I tried all steps enumerated in this thread and nothing works: https://...
Good Morning, How do I find the refferal code to give to someone? Thank you,
Hi, I cannot received or make a phone call starting mid January 2020.
plan just recently auto loaded/pay, I think 2 days ago. If I downgrade my plan, when should I do it? If I do it today will it credit what was higher?
oukitel K5000 is it compadable
What 4G Plans are available?
hiI try to login my account, it says login has been disable please help to unlock and also try to use forget password function it didn't allow me to do that as well. please help~~ thanks
I am trying to renew my plan with my new credit card and it seems the system cannot process my credit card information. I am not sure how to fix this, there is no hold on my card and they cannot see any transactions trying ot go through. I have used ...
I was in the middle of swyping an epic darlicious like® post and this happens. Was this a message from the heavens? ¯\_( ͡° ͜ʖ ͡°)_/¯
Hi I am looking for a cheaper cell carrier and I am wondering what the service is like in rural New Brunswick
How can I do to change my payments day ? Tks
We are visiting US. Both my wife and I have a PM US 10 day texting plan. We can text to each other, also to android phones but not to our own iPad on wifi or other iPhones or iPads on wifi. Any thoughts? iMessage is off, MMS is on. No option for SMS ...
I have a MOTO G6 Play, it was working for few months and now don't reconize the SIM card.I install a different SIM card for other phone (PM SIM card as well) and works fine.How can a get a replacement SIM?Thanks in advance for yuor helpGM
Going to Mexico need to get pin # to unlock phone so I can get a Telmex SIM card while I’m there. How do I get this pin ?
Hi, I lost my phone and had to purchase a new sim card and yesterday I changed the number on the self serve site, it worked without any problem. Then today I had to switch phones and when I put the SIM card into the new phone it doesnt show up. It sa...
I have a question. My bill is due on the 20th,but I cannot get to a place to buy time, as we are in a state of emergency right now. Which means all non emergency or essential buisness/people are to be closed and stay home. Is there anyone I could co...
I am looking at changing my plan at the beginning of the next billing period. My current plan is $180 per 90 days, 9 GB at 4G LTE. All of the plans that I see shown are for 3G speeds only. How do I change plans without downgrading to 3G speeds?
We have three seperate accounts and can only locate two! logging in with our known emails just takes us to one of the two accounts...... with just a telephone number how can we get any details of the account as we need to update our payment details...
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