Hello Community, We want to update you regarding the recent service disruptions impacting some of our subscribers in Ontario, Quebec, and the Maritimes. Early this morning, our team successfully implemented a fix that resolved the network congestion ...
Hi Community, We're happy to share some news that aims to make your eSIM installation process smoother and easier. As of June 15, we've started including an eSIM QR code in our activation summary emails. Why does this matter? If you encounter any dif...
Hey Community, We are working very hard to resolve errors some of you are facing when logging in or creating a new ID. For Eversafe ID specific issues, our agents are currently unable to support a fix. Please hang tight until we provide an update. I...
I activated my new SIM card successfully and received a confirmation email, but my phone indicates “no service.” It’s an iPhone 7. Please help.
I just signed up less than an hour ago and only used data to test the speed on speedtest. However upon checking my data usage on my account it shows I already used 500mb out of my 1024mb data limit. Is that suppose to be normal??
I just signed up for a new self serve account and at the last step entering all my information it resulted in a generic error. Now when I try to register again the Public mobile SIM card I purchased is invalid. Please advise how to resolve this issue...
I am locked out of self serve and it won’t let me reset my password.
Plz help me
My account suspended but on autopay and got text payment went through.please help. Can’t accept or send calls
How do I know if I have received my 1gb bonus for just signing up with the email I used?thanks
I am looking at buying the OnePlus Pro 7 or the 7 tDoes anyone know how well they work on Public Mobile. Thanks!
I know that I receive $1.00 reward credit for each friend I refer if they remain with P.M., but in my monthly auto texts for my payment, it show a RAF $20 bonus has been added to my account. Why $20.00?
Hello. I bought a US Roaming Add-On too soon before my trip. Please help.Thanks
I'm new to public mobile and I was previously with chatr but when I went to renew my phone plan I was told by the associate that this was chatr's new name .. something along those lines.. I was not given an option to change.to public mobile. I'm also...
I use my credit card and opened ONE phone number. But for some reason, my credit card balance keeps showing double charge (starting from February 2020 continues every month). It is clear that the amount I'm AutoPaying is over what my plan offers. I h...
I’ve used a referral code when I activate my sim,how come not rewards showing in account yet? My account is active from June 23
Hi I mistakenly bought an add on of 30 dollars and I originally thought I was changing plans from a 40$ plan to a 30 dollar plan. I now have no phone or text. I just made this accidental change about 20 min ago. Please help.
does public mobile support apple watch features for the iPhone X
I can not make calls... I can text and recieve calls but not place them
Has any one tried a product like this with their Public Mobile cell phone?. A home phone handset(s) that allows to/from calls while connected to your cell phone by blue tooth.
My account is activated. I insert the SIM card, but the iPhone continues to indicate "No SIM card", as if I had inserted nothing. I tried the SIM card on other phones: same error. I tried other SIM cards in my phone, they work. The problem is clearly...
Hi ThereI got my number about a month, still nobody can call me. What should I do?
Hi - my 94 year old father switched his service from Cityphone to Public in January. He got a bit frustrated with some things he didn't understand with Public's service, and called Cityphone to get switched back to them. I don't think he asked them t...
I can’t figure out where to change my credit card info in auto pay.
Hello is it available to pay for more then one month rither then one month then go back to store get another voucher thanks
Hello when I pay 25 a month plus tax does that inc in coming /out going calls free LD or local thanks and any data or just text and talk? thanks if I get a long dis number or local will i be charged extra for air time ? what areas does this cover ju...
When I dial my phone number from another phone to check my voicemail how do I not get it to go to message and go to voicemail instead?
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