Hi Community, We're happy to share some news that aims to make your eSIM installation process smoother and easier. As of June 15, we've started including an eSIM QR code in our activation summary emails. Why does this matter? If you encounter any dif...
Hey Community, We are working very hard to resolve errors some of you are facing when logging in or creating a new ID. For Eversafe ID specific issues, our agents are currently unable to support a fix. Please hang tight until we provide an update. I...
This has probably been talked about before and I know that Public Mobile is the least of Telus's priorities, but is this on the roadmap at all?
If I click on "Plans and Add-Ons": I get sent to this error page: Here are my console logs:
I can not enter to my account
Hi everyone,Question: Do I get an additional reward of MB when I choose to do an autopay in my account?
Hello, Both my Mom and I are on public mobile, and have each of us have an iPhone 6. We live a long way apart (4 hour drive). Several of months ago my Mom starting having a problem where she would not be able to hear the other person on a call, bu...
I received a “you’ve used 75% of your data” and after reviewing my history, have only used 25%. Should I be contacting a moderator?
My SIM card is lost in the Mail form October
Hi my account is locked. I want to reset my password
I want know if I stop paying for my account for a few months can I renew it after that and keep the same phone number and sim?
How do I get service on my cell phone? Already turned off and reset my phone settings. The public mobile card in is my phone.
I bought a phone from this site and want to return it. what is the procedure?
I went from the $25 plan to the $35 plan a couple of days ago (maybe even a week ago). Want to know how long it takes to switch over. Already made the payment for that too.
I am unable to receive an important text from Italy with a passcode. I have called the company but the text was sent and the problem is not from there end it seems. I was told to check my phone provider. I can't see any restrictions in my phone setti...
I don't want to get any unsolicted SMS messages, including messages from Public Mobile. The send me messages about consumer rights and misc. other things that I do not want to receive. They also send me billing messages that I would also like to bl...
Hello ladies and gents! I've unfortunately broken my old Nexus 5. The screen shattered and it's not even usable, it won't react. I've ordered a Pixel 4a but since it's from Best Buy, I'm afraid It'll take weeks before I get it.I need a phone because ...
When I send a link and recieve When I receive a link why does it come up as hyperlink not a image
Hi, I just ported in to this service on Friday and until Sunday morning I know that text messages are working fine. Until I noticed and was only told today by my friend that he couldn't send text messages to my number. Thanks to him cos I wouldn't kn...
Hi! I have been using Public Mobile almost 3 years. My phone number is Ontario area but I moved to Quebec for living more than 1 year. I saw on the website , Public Mobile have a plan $28 for only QC. Could I can take that plan?One more thing, I thou...
I need assistance please
I was thinking change my phone planfrom PM TO Fido but I already pay 3 month service. can I get refund or transfer fund to Fido?how does it work if I don’t cancel. How do I have two phone with same number from two different service provider.
Hello, I just switched to Public Mobile from Freedom, upon signing up for Public Mobile, I used a referral code and also signed up for the Black Friday promotion (I used my e-mail for eligibility)I am wondering how and when the process of the referra...
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