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ottawa

This problem started earlier. I should have gone with my instincts and posted here as well as asking CS_Agent.I'm trying to port a friend from Fido to Public Mobile. (actually 2, but 1 at a time).I set up the account a few days ago, including giving ...

ottawa

Going to help a family of 3 port from Fido to PM. First question, any gotchas with doing this? We have a copy of their Fido statement, know about the 90min confirm-by-text, and they know not to cancel with Fido. Haven't done this for a few months an...

ottawa · 04-15-2024

Trying to port from Koodo Postpaid and activate PM at the same time.Got an error "Subscription Not Activated" and to contact an Agent, which I did.But is this a porting issue or a PM activation issue? It feels like it might be the latter (like, did I...

ottawa · 04-09-2024

So I'm helping a friend activate PM and port from Fido. I've done all the steps, installed PM app, activated account (they signed up and ordered SIM online a few weeks ago), said to port from Fido, gave IMEI, etc. PM app says they can install new SIM...

ottawa · 03-03-2024

Have convinced a friend to move (from Koodo) to PM for the $34/50GB Canada+US plan, but they don't have a SIM. They can either buy one from Amazon.ca for $5, or they can wait for me to mail them one. I don't think they're in a rush to use the new pla...

ottawa

I agree, though it seems inevitable that you'll have to put money into it one way or another. Let's look at it from a different POV. Up by the road, you have a signal of some kind. How close to that point are you allowed to put up a tower? Wondering...

ottawa

Thank you both. Yes I was doing on the app. I got it working, here's how.After getting the error they immediately got a text from Fido asking to confirm. I didn't right away.I logged out on PM then back in again. At that point it said there was no pa...

ottawa

@Mark59 wrote:I don't imagine it would be easy to get them to mount a new tower. I wonder if they could put their equipment on the MCS tower that I can literally see from my lot?Nice thought but unlikely. I was thinking _your_ tower with the directio...

ottawa

@Mark59 wrote:Here'a fun one. We get a good signal ONLY on the road or in the boat!It could be the topography is such that the signal is blocked, e.g. there's a hill between your house and the tower. Do you know if your neighbours (or others in the v...

ottawa

@Mark59 wrote:Oh, another thing. Earlier I had said that my phone is set to LTE, 4g and 3g. Actually that's not a choice. It's set to LTE, 3G AND 2G. My samsung is only 1 1/2 yrs old and supports 4G and PM state they provide 4G yet it doesn't come up...

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Error Code 820

Porting from Fido, and duration of new plans?

Trying to port from Koodo, "Subscription Not Activated"

Safe to insert PM SIM?

How long can I wait after ordering before I activate SIM?

Re: Cell coverage

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