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ottawa · 03-23-2025

Fizz (owned by Videotron, also roams on Rogers, Bell, and Telus AFAIK) sent an email on Feb 4/25, stating that 3G withdrawal will start on Fizz and "some partners" as of July 31/25. After that (they say), we'll need a 4G-capable phone on the VoLTE wh...

ottawa · 03-14-2025

I've got a $35/60GB pending, change on next renewal (3 weeks away). Today they're offering $35/75GB (in ON, last week it was QC). I tried booking that as a change on next renewal, but it just goes into a spin and never takes.Do I have to cancel the p...

ottawa · 07-18-2024

This problem started earlier. I should have gone with my instincts and posted here as well as asking CS_Agent.I'm trying to port a friend from Fido to Public Mobile. (actually 2, but 1 at a time).I set up the account a few days ago, including giving ...

ottawa · 07-11-2024

Going to help a family of 3 port from Fido to PM. First question, any gotchas with doing this? We have a copy of their Fido statement, know about the 90min confirm-by-text, and they know not to cancel with Fido. Haven't done this for a few months an...

ottawa · 04-15-2024

Trying to port from Koodo Postpaid and activate PM at the same time.Got an error "Subscription Not Activated" and to contact an Agent, which I did.But is this a porting issue or a PM activation issue? It feels like it might be the latter (like, did I...

ottawa · 03-26-2025

Following up, I wrote the Admins and after conferring with the technical team, they had the latter cancel my scheduled $35/60GB plan. Then I was able to schedule $35/75GB (ON). So while the new scheduled plan is supposed to replace the old scheduled ...

ottawa · 03-23-2025

Thanks, I'm confident my phone is VoLTE capable, it's about a year old. But I had the impression that's not enough, that a phone must be on the whitelist (published or not publshed) to work. I also found this on the Fizz website (it speaks to the con...

ottawa · 03-17-2025

Has anyone successfully changed to the $35/75GB (ON) plan? I'm now assuming it was a mistake and was supposed to be $35/60GB (same as QC) but it's now Monday and it hasn't been changed. Last week it was $35/60GB (ON) and $35/75GB (QC) and a friend in...

ottawa · 03-14-2025

Still doing it, stuck on Loading. Tried a different browser just in case. Last week it was $35/75GB for QC and $35/60GB for ON. Now it's the opposite, except the not-logged-in page for ON says $35/60GB. Makes me think the 75GB may be a mistake, and n...

ottawa · 07-20-2024

I agree, though it seems inevitable that you'll have to put money into it one way or another. Let's look at it from a different POV. Up by the road, you have a signal of some kind. How close to that point are you allowed to put up a tower? Wondering...

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Any dates on dropping of 3G? (based on Fizz email)

Do I have to cancel pending change to book new pending change?

Error Code 820

Porting from Fido, and duration of new plans?

Trying to port from Koodo, "Subscription Not Activated"

Re: Do I have to cancel pending change to book new pending change?

Re: Any dates on dropping of 3G? (based on Fizz email)

Re: Do I have to cancel pending change to book new pending change?

Re: Do I have to cancel pending change to book new pending change?

Re: Cell coverage