Community

ottawa

Trying to port from Koodo Postpaid and activate PM at the same time.Got an error "Subscription Not Activated" and to contact an Agent, which I did.But is this a porting issue or a PM activation issue? It feels like it might be the latter (like, did I...

ottawa

So I'm helping a friend activate PM and port from Fido. I've done all the steps, installed PM app, activated account (they signed up and ordered SIM online a few weeks ago), said to port from Fido, gave IMEI, etc. PM app says they can install new SIM...

ottawa · 03-03-2024

Have convinced a friend to move (from Koodo) to PM for the $34/50GB Canada+US plan, but they don't have a SIM. They can either buy one from Amazon.ca for $5, or they can wait for me to mail them one. I don't think they're in a rush to use the new pla...

ottawa · 03-02-2024

A friend forwarded their PM phone to another Canadian # before they went on vacation back in January. Tested it and it worked. Now when someone calls them, they just get a recorded message:"1B1 The client you're trying to reach is not available at th...

ottawa · 02-23-2024

Please note this is for a friend residing in QC, it is not available elsewhere AFAIK.A friend in Montreal (NOT the one with the problem in the other thread!) is on $40/60GB Canada-US data. They don't care about the amount of data, but need to use in ...

ottawa

Agent Sorin was able to get it working. First activated on a new # then did the port. Which I will go back to doing myself (in the past I would never activate on any carrier with a port, to try and make sure there was working service somewhere; I've ...

ottawa

Thanks. Physical SIM. I was hoping that if the activation failed (vs the port failing) it may not have tried to port and maybe I could do activation twice. Didn't want to risk it without checking though.

ottawa

Thanks everyone. I contacted an Agent Wednesday night and got an almost immediate answer, provided requested account info and went to bed.  This morning, they needed more info (my mistake, they asked for "last charge and credit card last-4" so I gav...

ottawa

So I have progress, and lack of progress. The text-to-confirm did finally come from Fido, and we replied. But 30 hours later, calls to the number still ring on the Fido SIM. More specifically (and also for data points)...I started the activation proc...

ottawa

Thanks, that's what I thought though it's not what the PM app says (it says start using the PM SIM and you'll have a temporary number for now). But it doesn't say anything about waiting for a text from Fido. Also how long does the Fido text take to c...

Community

User Statistics

User Activity

Trying to port from Koodo, "Subscription Not Activated"

Safe to insert PM SIM?

How long can I wait after ordering before I activate SIM?

How to know what you're forwarded to?

Does this plan include use in US?

Re: Trying to port from Koodo, "Subscription Not Activated"

Re: Trying to port from Koodo, "Subscription Not Activated"

Re: Safe to insert PM SIM?

Re: Safe to insert PM SIM?

Re: Safe to insert PM SIM?