Changing username on the Public Mobile forum?

[chris_chan]

How do I change my username of the Public Mobile forum? I don't see it in the settings. Could someone show me?

[BKNS27]

@chris_chan 

Yes, you need to contact CS_Agent to help you change your user name. 
I had my user name changed by them in the past.

[Meow]

You have to ask agent to assist you. It is possible to change username and it is not that good idea to have full name as username 😉

Send a private message to the CSA - agent by clicking https://productioncommunity.publicmobile.ca/t5/notes/composepage/note-to-user-id/22437

[softech]

@chris_chan  yes you can.  But you will have to open ticket with PM support and have then change it for you .  It is a quick process, just need PM support to help

  1 . . If you have access to Self-Serve My account:  For faster response (2-48 hours) , Click on the bubble in the lower right to request CS Agent assistance, or use this direct link: https://publicmobile.ca/chatbot.  

          Start with typing "Submit a ticket", click  "Contact Us", click "Other" from the choices, click "Click here to submit a ticket".  Then follow to complete the ticket submission.     

 2 .  If you don't have access to My Account or have trouble with above method:  you can Send a private message to the CS Agent here:  https://productioncommunity.publicmobile.ca/t5/notes/composepage/note-to-user-id/22437

**Monitor your Community inbox, envelope on the top right, after ticket is opened.  CS Agent will reply and work with you  via messaging there

[dust2dust · Accepted solution]

You would need to ask the support people. Since you only have single digit bravos and no solutions yet, you could just leave it be and make a new account. Change this email address first. Then make the new one the same as your account login.

[JL9]

I don't believe you can, you can change things like avatars, etc. but once you pick a community name you are stuck with it. I forgot I had it so when I recently signed up as a customer for a second time I tried to register a new community name and it recognized my email and gave me a find lost password option and I was able to access it again and I didn't see any option for it at least to do yourself. I am not sure if is an option you can get a PM Agent to assist you with, some of the Oracles and high ranking community members can probably answer that.