FR
Help
Get Support
cancel
Turn on suggestions
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Showing results for 
Search instead for 
Did you mean: 
Register now!

Forum Posts

Ask a question

Important Update: eSIM QR Code Now Included in Activation Summary Emails

Hi Community, We're happy to share some news that aims to make your eSIM installation process smoother and easier. As of June 15, we've started including an eSIM QR code in our activation summary emails. Why does this matter? If you encounter any dif...

Ck_PM by • Public Mobile
  • 12241 Views
  • 111 replies
  • 29 Bravos

Troubleshooting Login Issues: OTP, 2FA, EverSafe

Hey Community, We are working very hard to resolve errors some of you are facing when logging in or creating a new ID. For Eversafe ID specific issues, our agents are currently unable to support a fix. Please hang tight until we provide an update.  I...

A_CX_PM by • Public Mobile
  • 23171 Views
  • 183 replies
  • 25 Bravos

Resolved! Jenn

Can I refer a few friends to your team ?

A_marsh88 by • Good Citizen / Bon Citoyen
  • 589 Views
  • 4 replies
  • 0 Bravos

Resolved! Hi

how much is 10g of data

A_marsh88 by • Good Citizen / Bon Citoyen
  • 929 Views
  • 9 replies
  • 0 Bravos

Resolved! Account top up for more data

I have gone over my data and just “changed my plan now” by topping up my account. I can see the $ is now in my account but still not getting any data service. Please HELP as I’m out of town and in desperate need. thank you:)

quball by • Good Citizen / Bon Citoyen
  • 821 Views
  • 8 replies
  • 0 Bravos

Resolved! Add on pre scheduled purchase

I want to buy us text roaming every 10 days but don't want to deal with the chore of buying it.Is there no way to automate this? It makes the alternative of moving to a competitor appealing. 

tony15 by • Great Neighbour / Super Voisin
  • 761 Views
  • 5 replies
  • 0 Bravos

Resolved! PLZ reactivate my account

Hi,On 20 nov, i recived an email tells me that my phone number will expire in 3 days and to avoid that i have to make a payment...The problem is: i cant logon to libreervice.publicmobile.ca because it shows that my account was disabled..

Resolved! Refer a friend rewards

Hi, I received a text message today about me having a successful referral but I didn't refer friend then I checked my account and it was true... I'm worried because I know I didn't refer anyone and my account might be exposed? Just in case, I changed...

Jane080 by • Good Citizen / Bon Citoyen
  • 935 Views
  • 9 replies
  • 0 Bravos

Resolved! Referring a friend

Cha-Ching!Is there a way to see who the friend(s) is/are who successfully used the the code to get both of us amazing rewards? I received one this week.  Anyone I have asked says "no, not me"More wondering as bring on the rewards

Kered13 by • Good Citizen / Bon Citoyen
  • 1209 Views
  • 9 replies
  • 0 Bravos

Resolved! Autopay

How to cancel autopay?

jasikabawa by • Great Neighbour / Super Voisin
  • 551 Views
  • 5 replies
  • 0 Bravos

HELP.....still having activation problem

I'm trying to activate my phone service. I think the sim card is active. Payment was taken from me. Received email from my previous provider to confirm transfer number. But still not active on Public Mobile. How can I speak to someone to comfirm what...

flighteye by • Good Citizen / Bon Citoyen
  • 797 Views
  • 3 replies
  • 1 Bravos

Resolved! Cha-Ching text

Got the successful referral text twice now yet I haven’t referred anyone recently.. the text only, no reward.. anyone else have this happen?

Metal1967 by • Deputy Mayor / Adjoint au Maire
  • 2789 Views
  • 38 replies
  • 2 Bravos

Data usage

I have had the same data plan for the last year and it was sufficient. This month I have maxed my data out and had to purchase an extra 3 gigs.  Each gig depleted within a couple of days and I have made sure to barely use my phone on the internet as ...

Beaner_23 by • Great Neighbour / Super Voisin
  • 606 Views
  • 11 replies
  • 0 Bravos

Resolved! Black Friday deals

Any Black Friday deals for public mobile???? Any in past years.

fdrcamb519 by • Deputy Mayor / Adjoint au Maire
  • 2440 Views
  • 41 replies
  • 2 Bravos

Resolved! Data

My plan is for 8 gigs why is it telling me I've used all my data at 4.5 gigs

changingmyways by • Great Neighbour / Super Voisin
  • 1023 Views
  • 12 replies
  • 0 Bravos

Resolved! Refund Available Funds

So I'm planning on switching to Fido because of the Black Friday deal, and I confirmed with them I'll be witching, but I wanted to make sure I left no loose ends so I went to my public account and paid $141 for my cycle. I didn't see that it was for ...

curjoe45 by • Good Citizen / Bon Citoyen
  • 1247 Views
  • 10 replies
  • 0 Bravos
Labels
Copyright © 2024 Khoros, LLC
Need Help? Let's chat.