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Is anyone else having issues with their voicemails?

TorielJRobinson
Great Neighbour / Super Voisin

I cannot listen to my voicemails, every time I try I'm greeted with "Hi, Public Mobile here, sorry your call cannot be completed as dialed please check the number and try your call again" and then it hangs up.
I've tried

4 REPLIES 4

If your menus are anything like my Samsung, open the dialer and go to the settings and find the voicemail item and see what it says there.

If that's what you mean by it having been changed to your phone number then can you change the number to the one I gave you? After the manual test.

TorielJRobinson
Great Neighbour / Super Voisin

It happened around 3 months ago, I noticed I couldn't listen to my voicemails anymore, and after digging around I noticed my voicemail number was changed to my actual phone number
I tried pretty much everything, turning it off, restarting
My phone is an android, Huawei p30 lite, I will try your suggestion

TorielJRobinson
Great Neighbour / Super Voisin

It happened around 3 months ago, I've tried pretty much everything, including turning it off for a full day and restarting it
My phone is an android, Huawei P30 lite

dust2dust
Mayor / Maire

Is this just sudden? Was it working before it stopped working? Try calling 1-778-580-4001 manually and see if it gets there. iphone or Android?

Try a full power off restart.

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