03-23-2022 11:53 AM
Public Mobile will not process a payment from my voucher.
Solved! Go to Solution.
03-23-2022 12:58 PM
If you're in a hurry to fund your account...try recharge.com or ding.com. Both have a small user fee, but they are fast and secure.
Alternative option...get another payment voucher from 711...their payment vouchers are active right away.
03-23-2022 11:58 AM
It could take up to 24 hours for voucher’s PIN to become active.
If there are more than one set of 12 digit numbers, did you use the one called PIN# (if English). You can also try to redeem it through the 611 service.
Redeeming a voucher (#1, #1) or checking balance (#4) doesn't need the PIN. Everything else does.
You can also login to My Account, Payment and load your voucher there.
03-23-2022 11:54 AM
Did you just buy it, depending on where you got it from it may take up to 24 hours to become active.