Hi Community, We're happy to share some news that aims to make your eSIM installation process smoother and easier. As of June 15, we've started including an eSIM QR code in our activation summary emails. Why does this matter? If you encounter any dif...
Hey Community, We are working very hard to resolve errors some of you are facing when logging in or creating a new ID. For Eversafe ID specific issues, our agents are currently unable to support a fix. Please hang tight until we provide an update. I...
Hi, I would like to know where I can print a receipt. thanks, cristina
So after noticing that everyone's profile on the forum here has a "user-id" associated, and seeing that I was the 107066nd to sign up:https://productioncommunity.publicmobile.ca/t5/user/viewprofilepage/user-id/107066 Which got me thinking, how many a...
Renewed plan this morning (automatically) and was working but I haven’t had service for the past 5 hours?? Tried different sim, that worked so phone isn’t broken. Tried sim on different phone and still didn’t work.
I am paying with autopay for 2 accounts and I set them up through my bankcard for both and am being only charged for 1 through autorenew this time. I manually submitted a payment for the other but the money is still there. What is going on?
I contacted you because there was a problem with the SIM card that I've bought. I tried activating the new SIM card,but it told be that there was an error. Eventually, I reactivated the SIM card , but it tells me that this SIM card is invalid and can...
Reading the forum PM doesn't do refunds so what I am wondering is if I port my number from PM. Can I get a different number on PM for the remainder of my prepaid period? I am on a 3 month plan that just renewed and I am considering switching provider...
There is a new Bell tower a mile from where I often work - on Crystal Lake north of Bobcaygeon. I get texts but all calls fail to connect, its not even clear that it is dialing. I have an older Samsung Galaxy 7 Edge. Is the issue with the phone, o...
I can't get on my account, and I'm getting frustrated here. So, I have my password written down, and when I try to log on, it tells me I have the wrong password. Tried to reset it, but your system is unable to verify my email.TRIED to submit a ticket...
I want to know why so much data was suddenly used this month.What is date for next billing cycle? Can I add minimum data for this billing cycle?
I have a situation. I created 2 accounts for my 2 boys a little over a year ago. Each account has its own email that was also created and controlled by me. I need to update credit card info, and I cannot seem to log into either account, Public Mobile...
I got a new credit card but forgot to update the information in my account.I pay Public Mobile with autopayments. My service has now been cut offand I am trying to fix things but am running into problems. I can't seem to log into my account. I select...
I’ve been wondering if theres a possibility that I can get emails for when a new device logs in to my self serve account? Or am I supposed to be already getting these emails? Cause I am not really sure if this is a feature or not.
HOW MANY OF YOU SUPPORT THE IDEA OF A PUBLIC MOBILE APPLICATION ?Please interact with this post to promote the idea of building an App. Making user experience more personal and easy.
Anybody else not getting public mobile service on their phone right now?
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