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@MrSpock , @JL9 , hTideGnow - Not sure why, but I'm not able to reply or bravo to your helpful replies to my question so I'm sending you a big thank you here!@MrSpock - your link to contact a CS agent worked perfectly, I really appreciate your quick ...

I purchased a refurbished iphone XR in late January 2022 and it has completely died. There was a one-year warranty. How do I go about getting the phone repaired or replaced?