Hi Community, We're happy to share some news that aims to make your eSIM installation process smoother and easier. As of June 15, we've started including an eSIM QR code in our activation summary emails. Why does this matter? If you encounter any dif...
Hey Community, We are working very hard to resolve errors some of you are facing when logging in or creating a new ID. For Eversafe ID specific issues, our agents are currently unable to support a fix. Please hang tight until we provide an update. I...
Swapped my phone from Rogers to Public Mobile on Saturday, have successfully made phone calls and texts since (on Sunday), now texts work but calls don't work either inbound or outbound.
Could I please have a refund if this is not fixable?Thank you.
Am I able to retrieve accidentally deleted text conversation?
When I renewed my husbands phone I somehow ended up with 2 accts. I’d like to cancel one of them so I’m not paying dbl. his number is 250-xxx-xxxxEdit by Dunkman: removed personal information
Whenever i Screen a Phone Call it says caller is leaving a message but then that message doesn't show up till the next day or half a day later. additionally my phone also says it has 5 voice mails but when i check it says no new messages.
My mom's phone was lost/stolen and we can not access her PM account since the phone asks for e-mail verification and her email now wants to send her phone a PIN for verification. Called a TELUS store and they said everything is online and there is no...
Im getting message to renew my plan but when I tried to login, its not allowing me to login via mobile number and email id as well. How to renew my existing plan for the mobile numer?
My phone was destroyed along with the SIM card. I bought a new phone and want to buy a new SIM card for it. However, I can't log into my account because both my e-mail address and phone number have changed since I subscribed to Public Mobile in July ...
Cellular works. No data.Also had issues connecting in the morning at all even to cellular service, but that resolved.Don't need troubleshooting help. No outages reported on Telus site.Maybe here's where there zero customer support "feature" becomes...
Hello there, I'm currently using and old iPhone, but it seems to be on its lasts days. I wonder if I can use the SIM card on a flip phone? Thank you!! edited by computergeek541: changed category (discussion isn't related to Community)
Hey can you link or help me with this information please?
I just checked my account overview to make sure I still had data on my plan left and I did, so I'm confused why this morning when I was attempting to use my data it simply wouldn't work. I had 5G in the corner of my screen and full bars for cell conn...
I have recently bought a Pet Camera which is connected to my Wifi at Home. I am able to see the live feed on my phone when i use wifi or other peoples Data/Hotspot but it doesnt work when i use my Public Mobile Data. I can log in the app but it doesn...
I have paid for a new subscription but still my mobile internet not working
“My number port from Bell appears stalled. How check the port status and re-submit the request if needed?”
I am being charged with data usage when I am sleeping in my home and a valid good working WIFI is on/working.
Hello everyone, I have a Samsung A72, it's a bit old but I don't want to replace it yet. Not long ago, I reset it to factory settings because the memory was clogged with something unknown, and I transferred all my photos and videos to my computer. So...
I made a payment using a 40 dollar voucher put it on my account with 3 dollar credit left after subscription. How is it I'm being punished for no reason and if I'm not allowed to have service at what point is it theft by public mobile
Recently bought a new iphone 17 pro that doesn’t take physical sim card, so I switched mine to an Esim and installed it now my mobile data is not working.Tried restarting the phone, toggle airplane mode, waited over 24 hours to see if its gunna work ...
How do you contact Public Mobile, my daughter's phone service is not working, her phone has a medical device app that HAS to work. Public Mobile is not calling me back, despite having two submitted tickets.
If I use my data in the US will I be charged extra or does my Can, US, and MEX plan be covered. Thanks,
In a phone / voice conversation with the Lucky service rep I was told to ask you( Public Mobile) to request to port my phone number from Lucky to Public And to let me know when this has been done. I am then to phone lucky( I have their phone number)...
My service expired a few days ago, I need a porting code to transfer my number over to a different provider. How do I get this
Is there a way to require a login or verification before a purchase is authorized?
I want to know my account number to be able to change my provider
Please delete. Posted by mistake.
Hi everyone, I had followed the instructions I saw on Apple’s website but could not get access to iMessage group chat. I have an eSIM I ordered from public mobile and my messages are working.can someone please help?
I asked agents to change my email address no when I login it shows pick plan like an account activation they said my account is linked to my email, but it does not and now they will not respond to me and I do not have a working pin so I have no way t...
I locked myself out of my SIM card by putting in 3 wrong answers . Now I would need a PUK code please
what do I do . I payed for a contract and new SIM and it went threw but I have a ticket
