a week ago - last edited a week ago by computergeek541
Hey, I bought a mobile deal using the correct postal code etc. plus checked the coverage of my area prior. Afterwards I wanted to install the app to activate my deal, but it says it’s not available right now and that it’s probably because my location (Newfoundland). What should/can I do now?
a week ago
@Ferdi_f56 If you log out of app and log back in be sure to allow location permission on , and try again should work
a week ago
hi @Ferdi_f56
the app download issue has to do with whether your App store is set to Canada. If you have it set outside of Canada, it can't download the PM app
but no worries, support can help to complete the activation from here, you can submit ticket by direct message:
https://productioncommunity.publicmobile.ca/t5/notes/composepage/note-to-user-id/22437
Remember CS_agent will reply to your Community inbox within 2 to 4 hours, please check your inbox here:
https://productioncommunity.publicmobile.ca/t5/notes/privatenotespage