a week ago - last edited a week ago by computergeek541
How do I get a QR Code for my esim. I need this in order to transfer the esim to a new phone. Doesn't seem to be another way to transfer from Galaxy Z Flip3 to Flip6.
yesterday
Unfortunately, I could not get past the point of the new phone setup where it was asking me to input my service provider, which was required before I could download the app. In order to do that I needed the esim. To get the esim from Public Mobile, I needed to download the app so I could sign into my account to order a new esim. But in oder to download the app, my service provider was required, and to input that, I needed the esim. And around, and around it went.
The solution for me was to insert an old sim card, which then allowed me to get past the service provider stumbling block, and from there I was able to download the Public Mobile app and obtain the esim.
Whew! Who knew an old sim card I used in Mexico, whick was no longer valid, would be the solution.
a week ago
@Leigh57 You need to download the Public Mobile app on your new phone, log in to your existing account and purchase a new esim. Since you had one before you shouldn't be charged again.