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𝗔𝗿𝗲 𝘄𝗲 𝗮𝗹𝗹 𝗯𝗲𝗶𝗻𝗴 𝘀𝘄𝗶𝘁𝗰𝗵𝗲𝗱 𝗼𝘃𝗲𝗿 𝘁𝗼 𝗞𝗼𝗼𝗱𝗼?

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Resolved! $2 AutoPay reward not being applied (acc. opened in 2021)

Hello, I just noticed (I probably should've paid attention way back) that every month I pay $25.99 for my plan that is supposed to be $25 only. At first I thought it was maybe tax, but it doesn't make sense since I have AutoPay set up I should be pay...

Resolved! Community Rewards

I am curious if the oracles are eligible for community rewards or just their 20 dollars?

Resolved! Changing Phone Number on Public Mobile Plan

My friend "Mike" has a limited time Public Mobile phone plan that is not available anymore, and he no longer needs it.I am using Public Mobile and have one of the standard plans. How can I take over my friend Mike's plan while maintaining my phone nu...

Missing the Auto Pay rewards

Hi there,From the time my plan with public mobile was active, I registered for autopay. Although you receive my bill amount directly from my bank account, you do not reduce $2 as my reward. I hope you solve this problem sooner and returned my rewards...

my cell phone transfer from Rogers to Public mobile, but the cell phone still not working

My cell phone transfer from Rogers to Public mobile on June 02, but until today June 09, my cell phone still not working. Any help for this issue?Actually on June 02, Rogers already stop my cell phone service.

Resolved! Unable to login into the portal to renew the account

Hi, My account is disbaled and im not able to login online to activate the account. When i try resetting the password, i get a message that says " Login failed, try again." Any help is much appreciated. Thanks.

Data Related*

Hello,Please note that I recently reached my data limit (2 GB), so I was stopped from using anymore automatically.My new billing cycle has already started, but my data is not working. Please advise on how to get it to work again. Thanks!

can get public mobile data on my iphone 11 pro

tried everything but a total reset, don't want to lose all my pics on phone

Change email

How do I change email on my account if I can't sign in my email and didn't have a community account. I've opened a new account with new pw and account with old email but its asking for verification code. Im trying to transfer sim cards cause I lost m...

Resolved! my coverage in Canada

HiI live in NB. Plan to travel to Ontario. My current plan -5GB at 3G Speed ,Unlimited Canada-wide Talk, Unlimited International TextWill my plan work in Ontario as it is with no limitation? Or do I have purchase extra add-onAdvise appreciatedRegards...

Charged by public mobile when activating Koodo sim card

I am not a public mobile customer (I used to be but closed my account a few months ago). Last week, I activated a Koodo prepaid SIM card. There were some issues with activation and I had to try a few times. I recently saw that on my credit card state...

Email change

How can I change my email with Public.

Compte bloqué

Contact Public Mobile to Port my number from Bell mobility

I just contact Bell Mobility to transfer my number to Public mobile. The agent said I need to contact public mobile to port my number. How do I contact public mobile?

Locked out of my account

Hello,I forgot my password and tried to key it in incorrectly a few times resulting in a locked account. Can you please help me with unlocking my account? How do I go about doing this.

Correct date format

Trying to put a ticket. It is asking to put a date but does not suggest the format it should be entered.I tried variations but can't seem to get the correct one.yyyy.mm.ddmm.dd.yyyymm-dd-yyyyyyyy-mm-ddNone seam to be acceptable. Any suggestions?

Payment through Xoom lost

I sent payment through Xoom and even though the transaction was completed successfully I still don’t know where the payment went. I’m told I need a Telus pin to find and apply my payment. Does anyone know what and how I can do this?

Hello

How long does it take for your account to be suspended.i had payed a couple days ago and it says my account is suspended..

cannot connect to internet

i have 250mb each month. it was ok before but cannot connect to internet this month. i only used 12-15 mb up to today.

Proof of membership at public

Proof of being a previous client

Resolved! No service

I have paid for my monthly service and still have no service ...I want to get my reimbursement and cancel the service. How and who should I talk to ?

Long distance calls

Good day,I am calling Ottawa from Victoria. I place a 1 area code number but i get a response telling me I need to put a 1 for long distances. Not sure what to do next. Thanks in advance

Resolved! Card refusal

I received a text Wednesday June 1st asking me to renew my visa card as it had expired. I signed in and put in the updated info for the card. The system said they could not verify my card as my issuer had rejected it. I called my bank who said there ...

Need an information from a recently closes account

Hi , i need help to retreive my previous account, which has be Closed. thanks, Lalie

WIFI calling

Hi,I just purchased a new Public connection and when tried using it came to know there is no signal in my home. Customer case was useless and said that they can guarantee signal only on main road. He said simply don't recharge next time and switch to...

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