Payment not processed

[calebredekopp]

My payment did not go through, I updated my info and I would like my payment reprocessed so I can have my plan reactivated as soon as possible, I was never given a notice that I was going to experience a service disruption, some notice would be nice. 

[hTideGnow]

hi @calebredekopp 

you need to go back to PM My Account and make a manual payment.  Login My Account, then use this link to access payment page and load funds to resume service
https://myaccount.publicmobile.ca/en/account/payment/funds/card

[slusagm]

login My Account again and click Pay and Resume services now button

or if you do not see the button, you can pay by accessing the hidden payment page:
https://myaccount.publicmobile.ca/en/account/payment/funds/card