3 weeks ago
3 weeks ago
There are three ways to increase your data limit.
1. Change plans to a higher data bucket. Change Now not at renewal. You will be charged immediately for the new plans. You just need to restart your phone for it to take affect. If it doesn't take affect, turn your phone's airplane mode on for 10 minutes, then restart your phone and then turn off airplane mode. This will reconnect you to the server.
2. If you want to keep the plan you're on now, you can purchase data addons. However, they are pricey.
https://myaccount.publicmobile.ca/en/account/manage/shop/addons
3. Go to your rewards section. See if you have enough points to get a free data addon to help till the end of the cycle.
https://myaccount.publicmobile.ca/en/account/reward
Hope this helps.
3 weeks ago
hi @520272
If you want more data long term, you have to get a better plan than
Login My Account, click Change Subscription and choose a plan you want. For most people, they will use Change on Renewal to schedule a plan change. But if you need the extra data now, click Change Now
if you only want more data from now till end of the current cycle, then login My Account, click Add-ons and buy data addon. Those are 30 days data, but reality is you only use the data from the data add-on from the day you buy till end of current cycle, so buy only what you need