Hi Community, We're happy to share some news that aims to make your eSIM installation process smoother and easier. As of June 15, we've started including an eSIM QR code in our activation summary emails. Why does this matter? If you encounter any dif...
Hey Community, We are working very hard to resolve errors some of you are facing when logging in or creating a new ID. For Eversafe ID specific issues, our agents are currently unable to support a fix. Please hang tight until we provide an update. I...
I will be away from Canda for one month. Can I stop the subscription for one month with my current number reserved?
I I don't see one but just in case I'm missing it.
Any ideas?
To my understanding FIRST number in data shows how much data I have USED. Second number shows max allowed as per Plan.Agent claims FIRST number is how much data I have LEFT (meaning I used 487.86MB).I believe agent is Incorrect.
Unable to renew - there used to be an option to add funds and it wont allow me to do it. No other payment options.
Hi, what if I already deleted the eSim from the wrong phone? When we tried to do the activation on the correct phone, it says the eSim is not available and to contact support.
how do I find my accounts
Good morning,I have recently switched from Telus to PM and have been having difficulties with gaining access to the PM mobile network after the transfer of my number was complete. I have been trying to get support from PM. I did not get a reply after...
Hi,I bought a new phone. Transferred the physical SIM over. RCS will not work. I tried everything on this site about Carrier Services, reinstalling Messages, all kinds of cache clearing and rebooting."Not Supported" RCS chats has been disabled by ...
Hi,Since the upgrade I did yesterday, my iPhone no longer makes 1-888 calls. I have the error message "you call cannot be completed as dialed"When I try another phone, the call go thru. It's just mine...
Hello, I am overseas and am not able to receive messages on my public mobile line- therefore am not able to cancel my subscription . Can you please provide me with assistance -thank yu
Can't get my iMessages or Facetime to activate. Been rebooting, signed out of apple ID, date/time settings etc. to no avail.Is this on public mobiles end or what?
I already have 1 phone with Public mobile..I also have 1 phone with BellI want to switch my Bell phone to Public so that bith phones will be with publicWalk me through the process please. Thanks
I have the $20/mo plan with 3GB of data included but each month I get the elusive text "You've used 75% of your included data within a few days of the plan renewing. When I check my usage online, I'm only at 0.61 used of my 3GB so nowhere near 75%. I...
How come public mobile doesn’t have actual agents you can talk to ?
If i were to cancel my three month subscription, what the date that comes into effect? Does it just finish the cycle out, or does my service immediately stop?
My current service has been cancelled and I have not received an esim to transfer my number.
duplicate thread
How do I remove my personal info or delete that post? I'm new here and it's so hard to figure out how to contact support!
When I attempt to verify my identity I am not reviewing the 6 digit code to complete the verification.
My husband is transferring his number from Telus to public mobile. He missed to enter my referral code before he paid. What should we do?
I'm unable to login to my account. I'm only able to get to the Community. It keeps asking me to Activate. I have switched to PCmobile using eSim. Am trying to end my service with PM. Any help would be appreciated. Btw, am not very happy with PCmobile...
The voucher is not being accepted
I switch to another provider, will the contract be canceled automatically
I just switched from Rogers to Public and I was wondering if I need to purchase either an eSIM or a physical SIM?
Hi, I need to cancel my subscription. How can this be done?I dropped my phone in the lake. My phone and sim are gone. I don't remember any of the info. Now I just need to cancel my subscription.Thanks,Adele23
I have a galaxy a7 and I have a 6 gb data plan with public mobile. Why did my data stop working even though my phone is showing that I have used 3.89 gb?
I dont know what to do about this and trying to receive any type of help is difficult. My account is active and up to date. Ive restarted my phone. contacted support. they said they did some updates but nothing changed. im not sure what my options ar...
