cancel
Showing results for 
Search instead for 
Did you mean: 

Wrong One Time Password Phone Number

PubMob8372
Great Neighbour / Super Voisin

When I login, it sends a one time password to the wrong phone number. I can only login by pressing "did not get code" and selecting to receive the OTP via email.

1 REPLY 1

Sansan
Mayor / Maire

So good, you are able to login. When logged in, click on or change the drop-down from the Overview,  to Profile.  Then Manage Eversafe ID. The phone number is showing. Is that not your phone number? Click the pencil to change and save.

Need Help? Let's chat.