Hello Community, We’re thrilled to announce an exciting contest to celebrate our new CAN/US/MEX plans. Get ready to spice up your travel plans because we’re sending a lucky winner on a trip for two to Mexico. Who’s Eligible? New customers who purcha...
Hello Community, Due to a recent system issue, you may have received an email and/or text message incorrectly stating that your account is in suspended status. We apologize for any confusion this may have caused. To validate your account status, plea...
Hi Community, We're happy to share some news that aims to make your eSIM installation process smoother and easier. As of June 15, we've started including an eSIM QR code in our activation summary emails. Why does this matter? If you encounter any dif...
Hey Community, We are working very hard to resolve errors some of you are facing when logging in or creating a new ID. For Eversafe ID specific issues, our agents are currently unable to support a fix. Please hang tight until we provide an update. I...
I’m interested in the can USA Mexico for $30 month. Freedom has a slightly cheaper plan but calling from Mexico to the USA is considered long distance at 0.75/min. Can anyone confirm if this is included in the plan through public and where I can f...
Hi all, I just transferred to public mobile yesterday and my data is working but my service says "SOS only" and I cannot make any phone calls.Solutions?
This whole area to North to Barriere and South towards Kamloops has had no service for the past 24 hours. Went out yesterday morning at 815am and hasnt been on since. Multiple people have tried to submit tickets through Telus and Koodo but for some r...
Can I install my sim card into a new phone without issues?
Hi There: Managed to unsubscript one day before the new bill circle starts, and confirmed it was successful from app showing as below:Subscription Renewal (Unsubscribed)Subscription ending on Dec 19, 2024 But when I double checked status today, the...
Hello, I switched to public mobile a few days ago from Sasktel. After switching my SMS messaging has been stuck in verifying and I cannot text or call.
Yesterday, I lost service. I am unable to call ou receive call. The phone tells that I am connected to Public Mobile service. If I try to call, the phone try a connection saying "logging in..." but nothing changes until it stops calling.Please help...
Hey. I recently ported from Fido to Public Mobile. I always had decent signal strength from Fido on their LTE network, but on PM, I get one bar of signal and speeds are really low. My calls get dropped all the time. When I run a speed test (Ookla), I...
Might anyone on this forum be able to chat with me about the current best account and best SIM card to acquire for a weather station that a group of us volunteers are looking to set up in the subalpine, within our BC Gov. Partnership Agreement XC-tra...
I’d like to switch to $23.00 plan after trying my first month with public, but I can only see this on the website, not in my app under change subscription
Long time no problems member, some SMS/MSM and RCS messages with attachments will not send and some i cannot not receive. Incoming are labelled as downloads, processing for hours and repeatedly reprocessing after being deleted. Others-here's your pic...
Been having a weird issue the last week or so.My voice service continues to work just fine (as far as I can tell, haven't dropped calls, can still make outbound calls when experiencing this issue). However, for hours at a time over the last few days...
When I selected this plan for coming renewal, the 500 mins international call was not there
I have switched phones recently and am unable to send and receive pictures in the form of texts. Messenger works fine. The problem is with texts. I have checked apn settings and no luck. I have also tried removing my sim and reinstalling it.
Is the network (Public Mobile) having issues in and around Nelson, BC today - December 18, 2024?
my plan renewed yesterday but it didnt renew to to the right subscription so i put the right one in and was charged 25$ 2 times how do i get a refund back no moderator and reached out to me yet
New subscriber here. I can receive calls but CANNOT make outgoing calls. I believe my number was transferred
Hi I am a new customer and paid for my new service and Sim card 2 days ago. I just saw that my phone can use a E-sim. Is it possible to get the E-sim still since it was free?And of course I paid for my new service and with the Canada Post strike+The ...
I am unable to discern whether the US Roaming plans include the ability to text/MMS or call in the US based on the plan's description. Please advise
Hello, Just wondering if the standard call Features are there on the new $35 can-us-mex plan? As I do not see it written in the plan description.By Call Features I mean call display, voicemail, call forwarding, call waiting and conference call.I see ...
When is PM going to extend the countries for calling. Very annoying if you can't call and I have so many international minutes available but my country is not on the list
I have an international plan however Bulgaria is not part of that plan nor is a plan available to purchase. I need to know what will happen if a customer calls me from Bulgaria? Will their call go straight to voicemail and will they be able to leave ...
I am unable to log into my Public Mobile account as I keep receiving a "wrong phone number" error. Additionally, I am not receiving any emails from Public Mobile regarding iMessage. Could you please assist me with resolving these issues?Thank you.
with an e-sim, does that mean phone calls, texts and sending photos are all free of any cost?
I am seeing on facebook some deals for PM, but when I log in to my account, they don't show up. Can someone tell me how I can see the boxing day 2024 deals, specifically the $29 US and Can 10g data and calling?
I am having issue right now transferring my number from Virgin Plus to Public Mobile. somehow Telus send me a message ask me to resubmit the request. but I don't know how. right now I have 2 sim that have the same number. my Virgin mobile stil...
My cell phone can't receive a text message when I am out of Canada.According my plan, my cell phone can receive a message when I am out of Canada.I want to know the reason.Thanks
I cannot active my account in Public mobile. Can I get the refund of my subscription?
New account. Apparently I can't change my address to ship my SIM card to another address?
Hi Alan, can you help with invalid sim card, I have a voucher I want to use.
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