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no internet access

hohawk
Good Citizen / Bon Citoyen

Long time no problems member, some SMS/MSM and RCS messages with attachments will not send and some i cannot not receive. Incoming are labelled as downloads, processing for hours and repeatedly reprocessing after being deleted. Others-here's your pic-no problem, sending or receiving though slower. Now no internet access. Did a factory reset, all same.

1 REPLY 1

Sansan
Mayor / Maire

@hohawk  what type if phone fo you have? Have you checked your APN settings?

See if your phone has the following. If not, delete and add the below 

 

APN: sp.mb.com (could be case sensitive, all upper)

MMSC:  http://aliasredirect.net/proxy/mb/mmsc

MMSC proxy: mmscproxy.mobility.ca

MMS port: 8799

MCC: 302

MNC: 220

APN Type: default,supl,mms

                             or default,mms,agps,supl,fota,hipri

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