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Forum Posts

Pack Your Bags – Public Mobile’s Trip to Mexico Contest is Here

Hello Community, We’re thrilled to announce an exciting contest to celebrate our new CAN/US/MEX plans. Get ready to spice up your travel plans because we’re sending a lucky winner on a trip for two to Mexico. Who’s Eligible?  New customers who purcha...

Ck_PM by Public Mobile
  • 1917 Views
  • 0 replies
  • 0 Bravos

[NEW] Important Update Regarding Recent Account Notifications

Hello Community, Due to a recent system issue, you may have received an email and/or text message incorrectly stating that your account is in suspended status. We apologize for any confusion this may have caused. To validate your account status, plea...

Ck_PM by Public Mobile
  • 3625 Views
  • 32 replies
  • 14 Bravos

Important Update: eSIM QR Code Now Included in Activation Summary Emails

Hi Community, We're happy to share some news that aims to make your eSIM installation process smoother and easier. As of June 15, we've started including an eSIM QR code in our activation summary emails. Why does this matter? If you encounter any dif...

Ck_PM by Public Mobile
  • 33279 Views
  • 149 replies
  • 36 Bravos

Troubleshooting Login Issues: OTP, 2FA, EverSafe

Hey Community, We are working very hard to resolve errors some of you are facing when logging in or creating a new ID. For Eversafe ID specific issues, our agents are currently unable to support a fix. Please hang tight until we provide an update.  I...

A_CX_PM by Public Mobile
  • 45169 Views
  • 182 replies
  • 30 Bravos

My account

My account shows I am paid up till next April (auto payment option) but I have no service. What's up?

joespiteri by Great Neighbour / Super Voisin
  • 1358 Views
  • 5 replies
  • 0 Bravos

PM Website and Credit Card issues. Please fix them

Public Mobile you are massive corporation owned by Telus please have a proper functioning website everyday there are numerous threads about PM's Site issues and there are so many People having Credit Card Payment issues. It can't be really that hard ...

chukdefatey by Deputy Mayor / Adjoint au Maire
  • 1187 Views
  • 5 replies
  • 0 Bravos

howto use my plan with my tablet mobile cellular

I have 1gb plan and want to know if I can use it for my tablet.  I don't really want to use the data plan on my phone.  Is it some how i can get a different sim just for data only to use in ym tablet pc?

Mike by Good Citizen / Bon Citoyen
  • 1364 Views
  • 6 replies
  • 0 Bravos

Renaming Boards

Hello,I would like to see "Announcements" renamed as "Company Announcements", with only a PM employee being able to initiate one. Once made, all members, who wish to post to the announcement, would be able to do so.Pioneers, I truly believe, requires...

Martin by Legend
  • 1195 Views
  • 2 replies
  • 0 Bravos

Re: Unable to send or receive text message

chuk,Don't patronage me with, "think, think real hard".The above phrase sounds as if you are superior to me, and I am a child who is to learn from you. Nothing could be further from the truth.You have an attitudinal problem and, unfortunately, you ar...

Martin by Legend
  • 2590 Views
  • 12 replies
  • 0 Bravos

Resolved! In the invite/referral open?

Hi, Just wondering, are we able to invite family members to join the beta? I can't find the place to do it anywhere... Thanks all!

loci by Good Citizen / Bon Citoyen
  • 1614 Views
  • 5 replies
  • 0 Bravos

phone broken

 mon appareil est défaillant, que faire pour le changer ?my phone is broken, how can I change it?

kadkader by Good Citizen / Bon Citoyen
  • 1050 Views
  • 3 replies
  • 0 Bravos

Resolved! Going out of town for a while

So I am going to be out of town for about six months to deal with some family issues. During that time, do I still need to pay 20 bucks a month for my plan or do I just need to pay some minimum registration fee ?Thanks in advance!

wzywhy by Great Neighbour / Super Voisin
  • 3919 Views
  • 15 replies
  • 0 Bravos

Resolved! Personal hotspot

Does anyone knows how to turn on personal hotspot on a iphone 4S?

shumgp by Great Neighbour / Super Voisin
  • 1973 Views
  • 3 replies
  • 0 Bravos

activation new customer

I've just activated my phone on your website but I can't call or receive calls. Account number: 1*****************6 phone number: 4**********7 name: KwaliTee clothing

KwaliTee by Good Citizen / Bon Citoyen
  • 1693 Views
  • 6 replies
  • 0 Bravos

activation

I've just activated my phone on your website but I can't call or receive calls. Account number: 1****************6 phone number: 4**************7 name: KwaliTee clothing

KwaliTee by Good Citizen / Bon Citoyen
  • 1111 Views
  • 4 replies
  • 0 Bravos
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