Transferred SIM card to new phone, I reset APN as directed, cannot send gifs or pics.I have re-booted, double checked, etc.Can you reset from your end at Public Mobile to see if that fixes it, please?
I am visiting the U.S. and my data plan is not activating. I have already done SIMon, no help. My account is current and it shows I have service for the States. However, after resetting, checking APN , etc. NOTHING. I need an agent to help on their e...
I want to look at ADD-ON options and maybe purchase some for a trip I am about to take. I DO have a Public Mobile plan and I have auto pay. The website shows everything is current, and I can and do use my phone without any problems. Several months ag...
I have just started using Public Mobile. When I filled out the online form, I typed in our cell number to transfer it. There was another box that said 'alternate number' and I thought it was a number to reach us, so I typed in my home phone number. A...
I had to re-enter in the APN, even though it was already set for it. I just had to create a new one with the same settings and set it for that option. All good now. Thank you all!
Thank you all so much. I have done those things and checked them again. This has happened before when I upgraded my phone and the customer service people usually have to re-set on their end. It's an Umidigi F3, nothing fancy, but it does what I want....
I had to create a new APN and I went to https://apn-canada.gishan.net/en/apn/public-mobile and set it up. I just tried it on my phone. Works great now!
Hello. I am quite impressed with it, especially for it's low cost and I am lacking nothing in using it. My only issue is that when I first transferred my older model to the new one, I had trouble getting my chat feature for messenger to send/receive ...
