10-26-2022 01:35 PM - last edited on 10-26-2022 10:02 PM by computergeek541
10-26-2022 02:08 PM
@DDW Roaming service is SO unreliable.. I’d look into alternate options..
10-26-2022 01:42 PM
Manually connect to T-Mobile. Some areas are even iffy for that. You turned on data roaming? And your data?
10-26-2022 01:41 PM
If you can see your US add-on on your account then add-on is successfully purchased.
Not having a service might be due to no more 3G in USA. Try to manually connect to t-mobile.
To Contact CSA-agent; there are 2 methods:
https://www.publicmobile.ca/en/on/get-help/articles/contact-an-agent
If ticketing does not work very first time, contact agent directly.
- Send a private message to the CSA - agent by clicking Here