Transferred SIM card to new phone, I reset APN as directed, cannot send gifs or pics.

[DDW]

Transferred SIM card to new phone, I reset APN as directed, cannot send gifs or pics.

I have re-booted, double checked, etc.

Can you reset from your end at Public Mobile to see if that fixes it, please?

[softech · Accepted solution]

@DDW   can you check your full APN settings , compare with below:

APN: sp.mb.com
Proxy:
Port:
Username: <blank>
Password: <blank>
Server:
MMSC: http://aliasredirect.net/proxy/mb/mmsc
MMS Proxy: mmscproxy.mobility.ca
MMS Port: 8799
MCC: 302
MNC: 220
Authentication Type: Not Set
APN Type: default,supl,mms

         or    default,mms,agps,supl,fota,hipri

           (might need to include dun for hotspot)
APN protocol: IPv4
APN roaming protocol: IPv4
APN enable/disable: APN enabled

                or  Turn APN on/off APN turned on

Bearer: Unspecified
MVNO (Mobile virtual network operator) type: GID
MVNO (Mobile virtual network operator)value: 4D

[DDW]

I had to re-enter in the APN, even though it was already set for it. I just had to create a new one with the same settings and set it for that option. All good now. 🙂 Thank you all!

[dust2dust]

What do you show for the "APN Type" field in your APN settings?

[DDW]

I just figured out how to send a message to them directly. Thank you!!

[DDW]

Thank you all so much. I have done those things and checked them again. This has happened before when I upgraded my phone and the customer service people usually have to re-set on their end. It's an Umidigi F3, nothing fancy, but it does what I want. 🙂

[BKNS27]

@DDW 

What is the make and model of your new phone?

Check to see if Send as SMS and MMS messaging are enabled and Cellular Data is enabled on an iPhone.

[hairbag1]

Ensure that Data is enabled in Settings on the phone.