04-01-2025
12:47 PM
- last edited on
04-01-2025
01:01 PM
by
computergeek541
04-01-2025 08:27 PM
@Padu4000 what lists are your referring to? Are you saying you chose a new phone number instead of porting the old one?
So you can't receive incoming calls?
I think you need an agent to help you further? You can use either of the links below to reach them.
The chatbot of you can sign into your My Account.
https://widget.telus.tiia.ai/publicmobile/publicmobile.html
Or direct if you can't.
https://productioncommunity.publicmobile.ca/t5/notes/composepage/note-to-user-id/22437
04-01-2025 06:53 PM
I decided to change the number from Public Mobile's list... I can text SMS but can't make calls ???? I tried resettignthe APN - rebooting phone - nothing no worked
04-01-2025 01:42 PM
okay send it
04-01-2025 01:34 PM
HI @Padu4000 is that TextMe number you got a Canadian number?
and did you check with TextMe and see if their numbers can be ported out? Some numbers from VoIP app cannot be ported
04-01-2025 01:29 PM
Transferring INTO Public Mobile from TEXME APP.
04-01-2025 01:26 PM
@Padu4000 Are you transferring into or out of Public Mobile?
04-01-2025 12:58 PM
Did you miss the 90 minutes window?
Make sure to put back your SIM card. I will send another message to you with the phone number to call to request again I cannot post the number here.