Hi Community, We're happy to share some news that aims to make your eSIM installation process smoother and easier. As of June 15, we've started including an eSIM QR code in our activation summary emails. Why does this matter? If you encounter any dif...
Hey Community, We are working very hard to resolve errors some of you are facing when logging in or creating a new ID. For Eversafe ID specific issues, our agents are currently unable to support a fix. Please hang tight until we provide an update. I...
Hi, I want to change my plan to US roaming for about 10 days, can I change partially in a billing cycle? How soon the plan will be changed after modify in my account?
I just changed to the 15$/500MB plan today, from the legacy 15$ plan. Today was the first active day of the new plan, but the internet connection is now lost. Any internet activity (browsing etc.) still works fine when connected on wifi, but not o...
Hi .. do you have any zero down plans and how much is it for eSIM and can it be set up and working right away? Windsor Ontario Canada
Hi there, I bought a sim card, never used, I am trying to subscribe a plan and found out sim card shows invalid, are u able to reactivate my sim card? Thanks
Hi everyone, I recently referred my Grand Daughter to PM and she already has a New SIM. Now the question is how to set up her Iphone and where will she have to enter the referral code? Any help would re really appreciated.Thanks everyone in advance.
https://mobilesyrup.com/2025/07/04/telus-and-bell-share-when-theyre-shutting-down-3g-networks/Bell says Manitoba customers will lose access to 3G on December 31, 2025The shutdown at Telus ...will occur in two phases. The first phase will take place i...
I need to cancel my phone plan, but im outside of canada. There is no way to do this as i need access to my number to login to my account. I need help. I wont be coming back for a couple months, and i have been paying this entire time. There is no wa...
People can not call me, but I call them, what’s problem about my number ? Thanks a lot! edited by computergeek541: changed catgegory labels (discussion unrelated to discussion about how to use the Community website and unrelated to self serve account...
Hey,I live just outside Ottawa. I just switched over from Videotron since they only have LTE in this area. My wife is with Rogers and there is 5G here. I checked the coverage map and it says 5G, before switching over. I’ve been using 5G all over, so ...
My data hasn't been working since I switched over from Rogers. I tried everything help edited by computergeek541: corrected the catgegory label (discussion is unrelated to issues about how to use the Commuinity website)
Does anybody know if the Xiaomi 14T Pro is compatible with PM's network? Trying to find a new phone carrier as Fido is retiring their 3G network...
What is least expensive plan and/or addon so when travelling to US from Canada I can call back to Canada with no long distance or roaming charges?
Hi We need to know the Account number for our mobile number - xxxxxxxxxxxxxxxxxxx
I subscribed to a new service today and selected eSIM. I have not received activation email with QR code. I already authorized to transfer my existing number. My phone is currently showing SOS with no service.
I can’t call call and send messages to my certain contacts I called my previous provider all good transfer and cancellation. Only this Public Mobile data provider have issues please help to fix this trouble issues.
Several withdrawals were made rapidly from my account from Public Mobile.I do not have a Public Mobile account. I cannot seem to be able to reach out to anyone on this platform.Kindly reach out to me to rectify this.
is it free to get a new eSIM on my new phone? I just installed a new one but I got charged the $5
Hello,for about 24 hours now my SIM is not working/not recognized and I received a message that said PM shut down my LTE. I have turned my phone off/on, I removed the SIM card and cleaned it. The issue is still not resolved. I am looking for support ...
Hello, I have just signed up new to Public mobile and i cant get the eSim to work correctly? when i check the eSim in my settings it now says Public Mobile but it says unknown number. I cannot receive texts so am not able to log in to see My Accou...
How can I create a 4 digit pin to complete data add on’s through *611 service?
I PAYED FOR EVERYTHING AND I EVEN CALLED 611 AND IT SAID I HAD 0 DOLLARS REMAINING. NOW MY PHONE NUMBER IS GONE. THERE IS NO WAY TO CONTACT PUBLIC MOBILE... HOW DO I GET MY NUMBER BACK? IS THERE ANYONE THAT WORKS FOR PUBLIC MOBILE HERE? THERE IS NO W...
I recently joined Public mobile 2 Days ago and cannot text and my number will not verify in iMessage. I can call and use data but no texting. Can someone help me???
What is the download speed for after the 5G data had been used up for the data unlimited plan?
Hello... Any videos I try on Facebook and Instagram, while using 5g, it only plays first few seconds and then it stops. It works fine on Wifi.Can you please enable my full internet speed. Thank u.
My last payment was June 6th, texting and calling still works as I post this on the 4th, what’s up with data?
I joined Public Mobile in May and received 1.75 points at the end of May. At the end of June I received only .75 points. Why the decrease. I am on the $35 Canada/US/Mexico plan.
I moved from the US to Canada and I am having trouble logging into my US bank since I am not getting any verification codes on my Public mobile. I called Bank of America support and they helped me troubleshoot and figure that Public mobile might have...
I got message as the pic shows. I also checked the link details. But both of them not mentioned Yukon territory at all. I don’t know if Yukon use the same rate of Northwest? If it is, is there any official statement of it?
I don't mind paying a 911 tax. But it's really shady for Public Mobile to text me and tell me that starting July 31, I'll see an Alberta provincial mandated 911 tax of 95 cents on my bill. We've been paying that tax all along for years now, and PM is...
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