I recently switched to a different cell provider and ported my number
over. I want to go into My Account to turn off automatic payments, so I
am not paying for 2 plans at once. When I created My Account, I used a
password manager, however using the m...
Hi all, Thanks in advance for your help. I am a long time Public Mobile
Customer. I recently changed my plan to the one below, effective August
16, 2022. Since then, I have never seen 4G or LTE on my phone (when I
previously did have LTE). It's alway...
This has happened a few or more this year where my data hasn't work for
a few day and than other times is doesn't work fo hours and I have
message about this and ask for a refund on my account and have not got
anything done about this so if it doesn'...
I was wondering if the reactivation of an account is currently taking
longer than the stated 30 minutes. My account says active by my line
isn't working. I cannot call my number. It has been a few hours. Thanks
My daughter does not know the email she used to create the account. I
need access to that information so I can add data to it. I pay the bill.
I need help to fix this and can’t find anyone to speak to.
I lost my phone and I want my number still but, the verification code
keeps going to the number that I don't have for now. I can't sign into
my account because yahoo keeps sending the code that you give to them
using my stolen phone. How do I keep th...
HelloI am trying to reactivate my suspended account, i am within the 90
days and i have enough balance in my account, i try it and get the
message below but nothing changes. i have been trying this for 3 days
and it still does not work. please give m...
Hi everyone, I lost my previous number and a good plan in chatr as I was
travelling outside of country and didn’t top up my account.now I
switched to public but the plan is much more expensive than it. I am
probably going to switch to a cheaper carri...
Hi, I want to upgrade my plan to the offered $55.00/month for 20gb at 4g
speeds, but when i go to do so, it wants to charge me another full month
charge, even though the plana nd charge just went through 4 days ago for
$50.00 what should i do? I sele...
I have noticed that I cannot reach some of my contacts by text or phone.
When I recently sent a text to my daughter. it came to her with
adifferent phone number. She wondered if I had changed my phone number,
I did not. I had requested through Bell t...
So I have an old account that could not be accessed by me nor a customer
support agent because inputting the correct password was locking me out
of the account and I had 2FA enabled. My service wasn't working, and
public mobile's email reset function...
I need data during a vacation. Normally I do not need data. When I
purchase the $15 for 1GB data Add On, is that a one time purchase for
the billing cycle period, or is it a recurring charge, which would mean
I would need to cancel it in the next mon...
Hi! I went to Michigan and did ask to ad ons for 15$ for roaming and
call, I taught it was data. Then nothing works. I then added on a 20$
for data and call and text. This was done this past Friday- Saturday.
Then again, my text did not work and got ...