Account number

[Hussy]

How I can get my account number after my service  suspended  past 90 days

[axe_grinder]

@Hussy 

Your account # should be in your welcome email. You can also contact customer support with your account info and they should be able to look it up for you. Tap on the chat bubble at the bottom right of your page to submit a support ticket with the chatbot.

[BKNS27]

@Hussy 

Once you passed 90 days of suspended account for nonpayment. Your account will be closed, SIM will no longer work and your number will be returned to the carrier you got the number from.

Also, you can’t port your number out to another carrier so the account number won’t help you anyway.

[eddieO]

@Hussy if your account has been suspended past 90 days it's been closed and the number would be returned to the originating carrier. At this point you could try to contact a CS agent to see if there is any way they can help you. You will need to open a ticket through the Chatbot: https://widget.telus.tiia.ai/publicmobile/publicmobile.html
(and then type: Customer Support Agent)

Or, if you are having trouble with the Chatbot try sending a private message to: 

https://productioncommunity.publicmobile.ca/t5/notes/composepage/note-to-user-id/22437
(note: you will need to be logged into your Community account for this link to work)