I am trying to log in to my account, when I entered my information It
said it was incorrect. So I tried to reset my password, then it said my
email is incorrect. I don't understand what I can do now? Any help
What happened to the plans where you pay every 3 months? I think it
should be reconsidered sinceIt's not everyone that could afford to pay
every month with rent, hydro and food plus working long hours with
barely any income coming in. Very troubling ...
Phoene was working fine this.morning and all.of a sudden I can't make ir
receive calls . I am.up to-date in payments, haven't changed the phone,
Sim card is ok, I turned off and on the phone several.times, please help
When I'm in the US using the Public Mobile roaming package, can
Americans text and call me without being billed an international
call/text? Like, does the roaming package get me a domestic-like phone
number for Americans, or only the ability for me t...
Those traveling to the US and are considering using the US roaming
add-ons should be mindful that AT&T is sunsetting their 3G network on
February 2022. https://www.att.com/support/article/wireless/KM1324171
T-Mobile is not too far behind with retirin...
Hi, I'm receiving this error, and haven't had any issues before with my
auto-pay so I don't understand why this is happening? Unable to Process
TransactionSorry, your credit card was declined by your card provider,
so this purchase could not be compl...
Hi all, I'm new to Public Mobile and looking for a new service to buy.
I'm looking into purchasing the Samsung Galaxy S22+ and was wondering
does Public Mobile service work for the phone. I looked at their phone
completability and seems they haven't ...
Hi, I went to the strore and the guy activate my account, but after I
was not able to login. I achieve talking to someone and she changed my
password but I am still not able to login. Not able to reset my password
(it says my account is desactivated)...
Hello all.I successfully transferred my first number in from a Telus
account. When trying to activate a second SIM card and transfer my
wife's number over (same Telus account) I get error code 821. Can I
transfer in a second number? What am I doing w...
Hello, I have transferred my number from another provider on Sunday
February 6th, so more than a week ago, and I am still not receiving
verification code texts. For the time being I have worked around this
but I really need to be able to receive them...
I've successfully purchased a 1000 US long distance minutes add-on
(confirmed on account). I have roaming turned on, as well as cell data
for my Phone app. I've powered phone on/off several times. Am unable to
make a call (to US or Canada) , I am cur...
Good evening, I’ve previously purchased voucher codes from Recharge.com
without any issues, was able to enter the code into Public Mobile’s site
and all was fine. However recently I purchased two codes and both codes
were longer than 12 digits (in fa...
New cell phone user here. Waiting for 3 to 5 days to have my landline
number ported over (didn't realize I should have taken a temporary phone
number). How will I know when my cell phone works? I keep trying it but
nothing. Will I get an email when i...
This is a first for me to see....when did CSA's start accepting
solutions for customers? It just seems to be out of place for employees
to be choosing solutions that previously to the best of my knowledge
only customers have done in the past? Either ...