New payment information

[PercyQ]

Trying to update payment information and the only box I can enter anything into is the postal code box.  Cannot enter any other information into the form?  Any ideas?

[hTideGnow]

hi @PercyQ 

try again using Incognito/private/secret mode on your browser to login My Account

Go to Payment, Manage Subscription, update Card Information to update 

if same, try another browser on another device 

if same and not ina hurry, try again in 24 hour 

[Handy1]

@PercyQ  

Update credit card info

In your my account go payment tab >manage subscription >manage payment method or use this link

https://myaccount.publicmobile.ca/en/account/my-payment/manage-subscription