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Payment

Tony1987
Good Citizen / Bon Citoyen

I missed a payment and I need to talk to support 

4 REPLIES 4

hairbag1
Mayor / Maire

@Tony1987 

or go to local SDM, No Frills or Canada Tire and buy Public Mobile payment vouchers...then dial 611 to add them to your account and Resume service.

Alternative is on-line Public Mobile payment using https://www.muskbird.com/mobile+recharge/public-mobile/

 

softech
Oracle
Oracle

@Tony1987 you don't need agent to help if you missed a payment.  Just login My Account using a browser and use this link to load funds 

https://myaccount.publicmobile.ca/en/account/payment/funds/card
When loading funds for renewal, remember to add E911 fess if you are in the following provinces: AB, NB, NF, NS, NWT, NU, PEI, QC, SK

Up2NoGood
Great Citizen / Super Citoyen

Out of curiosity though, can't you just log into your account and make a payment rather than reaching out to support?

 

Up2NoGood
Great Citizen / Super Citoyen

You can create a ticket with customer support through the expert messaging platform  https://expert-messaging.publicmobile.ca/guest/chat/

They don't have a customer service phone number