11-07-2024 12:22 PM - last edited on 11-09-2024 02:50 PM by Dunkman
I don't have access to My Account through the website or mobile application to complete activation and number transfer. I’ve cleared cookies and website data multiple times, and tried using both mobile data and Wi-Fi without success. My login is accepted, and I am authorized, but when I try to access My Account, I get a "forbidden a1 error." On the mobile app, it just results in an infinite loop of login attempts.
2 weeks ago
did you get this fixed? I’m having the same issue
11-07-2024 12:42 PM
hi @lanfranc
simply ask support to help
please message them directly here
https://productioncommunity.publicmobile.ca/t5/notes/composepage/note-to-user-id/22437
11-07-2024 12:23 PM
@lanfranc No worries support can help
send a private message To CS_Agent
⬇️⬇️⬇️⬇️⬇️ Link below ⬇️⬇️⬇️⬇️⬇️
https://productioncommunity.publicmobile.ca/t5/notes/composepage/note-to-user-id/22437