Forbidden A1

[lanfranc]

I don't have access to My Account through the website or mobile application to complete activation and number transfer. I’ve cleared cookies and website data multiple times, and tried using both mobile data and Wi-Fi without success. My login is accepted, and I am authorized, but when I try to access My Account, I get a "forbidden a1 error." On the mobile app, it just results in an infinite loop of login attempts.

[jessicam1314]

did you get this fixed? I’m having the same issue

[hTideGnow]

hi @lanfranc 

simply ask support to help

please message them directly here

https://productioncommunity.publicmobile.ca/t5/notes/composepage/note-to-user-id/22437

[Handy1]

@lanfranc  No worries support can help 

send  a  private message   To CS_Agent

⬇️⬇️⬇️⬇️⬇️ Link below ⬇️⬇️⬇️⬇️⬇️

                          https://productioncommunity.publicmobile.ca/t5/notes/composepage/note-to-user-id/22437