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I’m travelling soon to Italy.- Does PM sell any international package for data and calls when I’m in Italy?- If they don’t offer a package in Italy, what settings should I change on my phone when I buy a SIM card from there in order to avoid getting ...

Wondering what’s the rate for basic service at PM.  I mean just for unlimited talk and text. No data. 

I created 3 tickets 4 days ago but no response . No messages in my account and no emails. I’m a new customer.Is public mobile that bad in their service?