2 hours ago
Hello
I just transferred from Freedom. They have cancelled from their end. But now I cannot get any service on Public and cannot login to anything (getting the Forbidden A1 error)
I have a sim card I just got today from Telus and it is in the phone but nothing is working. I have already paid with my credit card.
Can someone help me with this mess please? I have no phone access now.
2 hours ago
hi @Tuffter
support agent can help to sort out the service and login problem. You can submit ticket by direct message:
https://productioncommunity.publicmobile.ca/t5/notes/composepage/note-to-user-id/22437
Remember CS_agent will reply to your Community inbox within 2 to 4 hours, please check your inbox here:
https://productioncommunity.publicmobile.ca/t5/notes/privatenotespage
2 hours ago
send a private message To CS_Agent
⬇️⬇️⬇️⬇️⬇️ Link below ⬇️⬇️⬇️⬇️⬇️
https://productioncommunity.publicmobile.ca/t5/notes/composepage/note-to-user-id/22437
After submitting ticket keep an eye on your community inbox for their reply , or you can use this link to the community in box
https://productioncommunity.publicmobile.ca/t5/notes/privatenotespage