Hi Community, We're happy to share some news that aims to make your eSIM installation process smoother and easier. As of June 15, we've started including an eSIM QR code in our activation summary emails. Why does this matter? If you encounter any dif...
Hey Community, We are working very hard to resolve errors some of you are facing when logging in or creating a new ID. For Eversafe ID specific issues, our agents are currently unable to support a fix. Please hang tight until we provide an update. I...
Combined duplicate thread
Didnt receive 6 digit code
iPhone SE2ported number from Bellactivated eSimcalling works, browsing on cellular data workserror activating iMessage/Facetime via phone numberRCS messaging says “waiting for activation”iMessage stick on “verifying” for phone numberhave toggled off/...
Hi, my phone number end with 3586 and I am unable to receive text to signin and verify my account.Although I contacted my previous service provider and they added we didn't receive any port out request.I am facing this issue the second time.
Just signed up for a plan, picked the phone number and trying to activate the subscription on my phone.I am trying to login to my account but it is asking me for the 6 digit ever-safe ID and it's sending it to my new phone number that we activated bu...
Just in two days, it shows around 10 GB was used, but usagr history shows even Less then 1GB as one below photo. I just tried not even a whole day just check on YouTube and check the speed of the 5G. Any one have this issue?
I purchased a new phone and sim card. I'm an existing customer. The site said the esim downloaded. I didn't receive an email with a qr code.
I've been using Public Mobile's basic $15 plan for nearly seven years. Since it's no longer available, I can't log in to my account and update my billing card information. As a result, my phone service has been shut down due to unpaid bills. I've con...
HiI'm having hard time getting my daughter a monthly subscription. I signed up and enter my imei to see if ng daughters phone will work with esim. It recognize it so we went for that to save 10$ and she needs a phone ASAP. After completing the subscr...
Curious to see if anyone have Honor 400 pro Global version with Public mobile?It had Volte support, wondering if it workThanks
I have the Canada/US/MX plan… has anyone used data/roaming in Zihuatanejo? I’m only asking as it’s not one of the big ‘Americanized’ areas.. Thanks
My eSIM keeps failing to install and when I go to login for help nothing comes up for me to login and ask questions.
I accidentally turned on the PUK lock function while playing with settings and have no idea how to get back into my phone.Apparently there is an 8 digit code that I previously created but I have zero recollection of it.
Hello OP,I just paid and renewed my plan, it shows successful on the account, but still no data on my phone.please help ASAP, ThxJenny
I recently changed my subscription to $30 US&CA plan for a travel to US. but when I wanted to change it back to the $20 3G data plan, it's not available for me, can anyone tell me what's wrong with my account?
I was unsubscribed from service and using up remain days of my three months plan, still being charged for add on. Need to get refund for add on after unsubscribing and remove credit card from my account
I recently .. well yesterday , subscribed to PM. I downloaded and set up my esim but for some reason it would not work after it was set up and then it was gone , it was some how completely removed from my device . I am trying to login to my PM sel...
Background:New Public Mobile ClientiPhone 11Installed eSIM via app (did not use QR code initially)Have soft reset iPhone multiple timesHave reset network settingsCellular and data both work but every time I access Settings->Cellular in iOS, I continu...
Hi. I would like to change to a subscription cheaper than $23 a month. Unfortunately when I select change subscription, nothing comes up except more expensive plans. I'm sure public mobile has cheaper plans! Why am I not given that option?
I have a second phone that is on Public Mobile. I have the cell # and I’m trying to cancel my subscription but it (reset link) can’t find the email address associated to the number. How do I get the email address to this mobile #?
My phone got stolen. Can’t receive sms or voice messages for authentication.
I can't find thesubscription tab OR manage subscription. Where is it.Guidance needed.
Hi, I have an older Samsung smart phone and want to use it for in car navigation rather than spending money on a seperate GPS like Garmin or a Tom Tom. Does anyone know if I purchase a SIM card, if cheap(ie under $20) data plans exist with PM? I woul...
I recieved an eSIM however the phone isn’t compatible. My public mobile account won’t let me proceed with activation of the physical sim I bought. How can I do this?
Can't update credit card been trying for days l hate to have to chang companies if yhis continues l will have to Thank You
I recently suspended my public mobile plan (less than 90 days) and would like to reactivate it with the following changes. I would like to change the plan type and transfer my number from a kudo plan that i have. Can i still use my public mobile si...
Calling international numbers that have previously worked, and are saved in my phone. My international minutes are topped up. Still just get error messages when I try calling. How to make international calls work again?To clarify, the numbers are ...
I was charged in my card while i didn’t aprove this transaction please cancel and refund
Hello, my prepaid service has expired and I do not intend to continue using it. I would like to port my number to a new carrier, but I do not want to pay for another month of service that I will not use. Is there any way you can allow me to complete ...
Hi. My $15 plan included unlimited incoming calls but now that feature appears to have been removed. Is this a known problem?
